Customer Service Rep

Customer Service Representative

We are seeking a friendly, organized, and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for assisting customers, processing orders, and providing excellent service over the phone and in person.

• Take customer orders and ensure all information is accurate.
• Enter and process orders in a timely manner.
• Assist customers with product inquiries and order-related questions.
• Answer incoming phone calls and direct them as needed.
• Provide excellent customer service and build positive customer relationships.
• Maintain accurate records and documentation of customer orders.
• Work with team members to ensure orders are completed efficiently and correctly.

• Strong communication and customer service skills.
• Basic computer and data entry experience.
• Excellent attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Professional and friendly demeanor.
• Previous customer service or order-entry experience is preferred but not required.

Benefits: There is a wide range of benefits that you can customize to fit your needs including:

• Medical/dental/and vision plans
• Holiday Pay (6 Days Observed)
• 401(k) Retirement Savings Plan
• Vacation Pay
• Life Insurance
• Prescription Drug Reimbursement
• Referral Bonuses