Lead Technical Program Manager

Lead Technical Program Manager

The People & Capability Engineering team designs, delivers, and supports secure, scalable, and accessible technology solutions that empower Mastercard employees worldwide. We are seeking a Lead Technical Program Manager to drive complex, cross‑functional initiatives focused on platform modernization, service integration, and enhanced employee experience. In this role, you will lead initiatives that advance Mastercard’s people technology ecosystem, collaborating closely with Engineering, Product, and Operations teams to ensure successful delivery.

• Provide leadership and accountability for large‑scale, multi‑workstream projects ensuring alignment with business and technology strategies.
• Drive end‑to‑end delivery across multiple work streams—facilitating collaboration, managing dependencies, and proactively mitigating risks and roadblocks.
• Partner with product management, developers, and stakeholders to identify data and functional requirements for new or enhanced systems.
• Define and deliver high‑quality business and functional requirements to guide design, development, testing, and implementation.
• Manage project lifecycle activities including design, testing, deployment, and change management.
• Coordinate and participate in reviews, revisions, testing, documentation, and communication of product enhancements and new business opportunities.
• Ensure timely delivery of project milestones, including user testing and stakeholder communication.
• Coordinate stakeholder engagement and communication—providing regular updates, leading reviews, and ensuring transparent reporting of progress and outcomes.
• Prepare and deliver clear documentation, business and technical presentations, and product demos to cross‑functional teams.

• Proven experience leading complex HR Technology programs, with a strong understanding of enterprise HR systems;
  Workday experience preferred.
• Strong project and program management skills with a demonstrated ability to drive cross‑functional teams to successful delivery and resolution.
• Exceptional leadership, relationship‑building, collaboration and organizational skills; highly proactive and self‑motivated.
• Excellent verbal and written communication skills, with the ability to engage effectively with executives, subject matter experts, and vendors.
• Strategic and detail‑oriented thinker with the ability to leverage data and analytics to drive business decisions.
• Experienced in managing agile projects, including sprint planning, backlog management, and iterative delivery.
• Proficient in Agile methodologies and tools such as Confluence, Rally or JIRA, Microsoft Project, and Excel.
• Comfortable working in a matrixed, global, and fast‑paced environment, managing multiple stakeholders and competing priorities.
• Familiarity with technical concepts such as APIs, integrations, SSO, and software development life cycles.

Mastercard benefits for full‑time employees generally include: insurance (medical, prescription drug, dental, vision, disability, life); flexible spending and health savings accounts; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of paid sick and safe time, 25 days of vacation and 5 personal days, pro‑rated based on date of hire; 10 annual U.S. observed holidays;

401(k) with a best‑in‑class company match; deferred compensation for eligible roles; fitness reimbursement or on‑site facilities; tuition reimbursement; and many more. Mastercard benefits for interns generally include 56 hours of paid sick and safe time, jury duty leave, and on‑site fitness facilities in some locations.

Mastercard is a merit‑based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the U.S. or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable and identify the type of accommodation or assistance you are requesting.

O'Fallon, Missouri: $122,000 - $207,000 USD