Manager, Product Management, Publishers

Title and Summary

Manager, Product Management, Offers for Publishers

Mastercard Offers delivers insight‑driven targeted and untargeted offers to brands and consumers worldwide, creating unparalleled preference and engagement that contributes to Mastercard’s Data & Services growth. The Offers product aggregates offers from multiple sources and uses a cardholder’s past spend and transaction history to rank and determine the most relevant offers for each individual cardholder. As a member of the Product Development team, you will focus on building features and capabilities that connect cardholders to merchant brands through partner publishing channels.

Specifically, this role will be responsible for driving capabilities and initiatives related to reporting and analytics, as well as new offer constructs and efforts focused on our propensity models and decision‑making engine.

• Drive initiatives to grow revenue and consumer engagement in the Loyalty Offers space.
• Use analytics tools such as Tableau or Power BI for lifetime value or incrementality reporting.
• Collaborate with AI and Data Science teams to improve propensity models and how offers are matched or assigned to users, understanding model objective functions and their role in decision‑making.
• Use research, consumer studies, metrics, and competitive analysis to understand business needs and identify product gaps.
• Collaborate closely with Engineering, Sales, Marketing, and Strategy teams to develop comprehensive product roadmaps and delivery plans that include incremental value release points.
• Work with the Go‑to‑Market and Strategy teams to design tests and experiments that drive acquisition and activation funnels.
• Make trade‑off decisions for product features, ensuring stakeholders are kept informed of changes.
• Use in‑market runtime metrics for services as a feedback loop into the backlog, balancing those priorities against new feature requests.
• Own product requirements, delivery to markets, and ongoing support for your feature areas.

• Strong experience owning end‑to‑end product roadmap strategies, definition, and product lifecycle from idea to delivery and maintenance.
• Comfortable using product lifecycle management tools such as JIRA, ALM, Aha!, or New Relic.
• Experience working with engineering teams using Scrum or Agile methodologies.
• Skilled at writing business requirements documents, product requirements documents, or user stories.
• Experience in reporting analytics, A/B testing, test methodologies, or AI/ML.
• Highly organized with interdependency mapping skills for successful release planning across teams.
• Experience working with architects and data engineers/data scientists.
• Proficiency with Microsoft tools (PowerPoint, Excel, Teams).

• AI/ML components and methodologies.
• Agents, MCPs, or data science workbenches.
• Understanding of cloud technologies and services.
• Identifying, sourcing, and working with 3rd‑party providers or vendors.
• Working for a global, highly matrixed organization that interacts with various regions in different time zones.

• Abide by Mastercard’s security policies and practices.
• Ensure the confidentiality and integrity of the information being accessed.
• Report any suspected information security violation or breach.
• Complete all periodic mandatory security trainings in accordance with Mastercard guidelines.

Mastercard is a merit‑based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disability, veteran status, or any other characteristic protected by law.

Arlington, Virginia: $150,000 - $254,000 USD
O'Fallon, Missouri: $130,000 - $221,000 USD