Regional Office Manager

Lead and Inspire as a Regional Office Manager

This is a full-time, benefit eligible position. The schedule is Monday - Friday 8:00am - 5:000pm.

As a Regional Office Manager, you’ll provide leadership and coordination across multiple locations to ensure smooth, efficient, and client-centered operations. You’ll oversee office supervisors and support staff, helping to create consistent procedures, exceptional service, and a culture of collaboration that supports our mission to inspire hope and promote wellness.

This is a great opportunity for someone who thrives in a leadership role, enjoys problem-solving, and values building systems and teams that make a lasting impact in community healthcare.

Key Responsibilities
Lead and develop Office Supervisors and Client Registration Specialists (CRS) across assigned service areas
Implement and maintain consistent office procedures and operational practices
Oversee training, performance development, and coaching for office staff to ensure high-quality service delivery
Monitor data and documentation for accuracy and efficiency, implementing improvements as needed
Partner with leadership to resolve operational challenges, client or staff concerns, and facility needs
Support regional coordination for office space, parking, signage, furniture, and equipment needs
Communicate organizational updates and procedural changes effectively to all assigned staff
Ensure adherence to customer service standards and support departmental strategic goals
Requirements, Skills, Knowledge and Expertise
High School/GED required
Bachelor’s degree preferred

QUALIFICATIONS:

WORK EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS

• Previous supervisory experience in a professional office setting preferred

• At least 3 years of customer service experience required

• Knowledge of Microsoft Office Suite preferred

You’ll Be a Great Fit for This Role if You:
Excel at leading diverse teams with empathy, accountability, and clear communication
Enjoy building efficient systems that make day-to-day operations run smoothly
Are detail-oriented and thrive in a role that balances strategy with hands-on leadership
Approach challenges with a problem-solving mindset and collaborative spirit
Take pride in creating an environment where staff and clients feel supported and valued
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