Client Intake Assistant; Part-time

Client Intake Assistant (Part‑time) (St. Louis, MO)

Part‑time position located in Creve Coeur, Missouri (St. Louis area).

• Up to 29 hours per week
• Monday–Friday
• Hours between 9:00 a.m. and 5:00 p.m.
• Starting pay: $16.00 per hour

• Serve as one of the first points of contact for prospective clients by phone, email, and online chat.
• Respond promptly and professionally to inquiries from potential clients.
• Follow up with prospective clients who do not retain the firm after their initial consultation.
• Schedule consultations for attorneys across the firm.
• Confirm appointments with prospective clients prior to their scheduled consultations.
• Provide directions and other appointment information to prospective clients.
• Obtain opposing party information and coordinate conflict checks prior to consultations.
• Work closely with the Client Intake Director, Director of Administration, attorneys, and leadership to ensure a seamless intake experience.
• Deliver exceptional customer service while maintaining professionalism and confidentiality.

• High school diploma or equivalent.
• Strong computer skills and proficiency with Microsoft Office.
• Typing speed of approximately 45 WPM or higher.
• Excellent telephone, verbal, and written communication skills.
• Outstanding customer service skills.
• Strong organizational skills and attention to detail.
• Reliable attendance and punctuality.
• Ability to multitask in a fast‑paced environment.
• Prior law firm, legal, customer service, call center, or receptionist experience is a plus, but not required.

• Starting pay of $16.00 per hour
• Flexible part‑time schedule (up to 29 hours per week)
• Professional and supportive work environment
• Paid on‑the‑job training
• Opportunities for advancement within a growing organization
• Promotion from within whenever possible
• Stable and expanding multi‑state law firm
• Excellent reputation throughout the legal community
• Opportunity to work with one of the nation's largest family law firms

All information submitted will be kept confidential in accordance with EEO guidelines.