Field Sales Representative

Come Grow With Us At Gold Coast Health Plan, we are driven to create the health plan of the future - today. We are disrupting the conventions of the health care industry by creating and applying leading-edge solutions to its many challenges. Working at Gold Coast Health Plan means working alongside a team of committed individuals who are reshaping the organization and redefining how the needs of the whole person – health, health care, and social services and supports – are met.

We are seeking collaborators, innovators, and those who are driven to be their very best. If you are looking for a career of purpose and are passionate about having an impact on society’s health care challenges, then Gold Coast Health Plan is where you should be. Here, you will be challenged and rewarded in equal measure.

About this role:

Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
This position is open to Ventura County residents only

• Execute sales and outreach strategy to maximize membership growth, including meeting Medicare D-SNP enrollment goals as well as individual sales and performance goals.
• Serve as a visible representative of GCHP in the community by developing and maintaining relationships with providers, community-based organizations, senior centers, advocacy groups, and other referral sources to support enrollment growth.
• Conduct regular field visits to provider offices and community partner locations to strengthen relationships, identify enrollment opportunities, and support member acquisition and retention efforts.
• Build trust and educate individuals on Gold Coast’s Medicare Advantage Dual Special Needs plan. (Selling season is year around and is dictated by the business need and CMS enrollment periods).
• Create meaningful, face-to-face connections through grassroots marketing, community events, and in-home visits providing a personalized experience that aligns to Gold Coast Health Plan’s mission.
• Drive self-generated sales, meet performance goals, and expand Gold Coast Health Plan’s presence in the market by becoming a valued resource and building relationships in our community.
• Knowledgeable in all aspects of D-SNP product and relevant D-SNP plan offerings.
• Answer questions related to Medicare D-SNP sales and enrollment. Help create, maintain, and use operating instructions and tools needed to support department activities and to ensure compliance with all regulations.
• Research, identify, resolve, and respond to inquiries from beneficiaries, members, providers, community partners, and internal agents.
• Organize and conduct sales presentations in the community and assist eligible beneficiaries to enroll, including conducting a needs assessment to best explain product offerings.
• Make outbound calls to follow up and close business; receive and manage inbound enrollment calls, and emails from other departments.
• Manage and execute a field-based outreach plan through regular provider office visits, community presentations, health fairs, educational events, and relationship-building activities with community-based organizations to achieve Medicare D-SNP enrollment objectives.
• Seek opportunities to improve GCHP’s image in the community. Contribute ideas to increase retention and enrollment.
• Develop, maintain, and use competitive analysis to inform sales and retention efforts, including identifying and studying key competitors and their products, as well as related industry issues to maintain a personal awareness of…