Field Service Technician ; Entry Level - St. Louis, MO

Overview

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list.

Want to Earn on Your Terms! Become a Field Service Technician I with NCR Atleos Today!

Who Are We? NCR Atleos is a global leader in the ATM industry, providing innovative hardware, software, and support solutions to clients worldwide. We are committed to delivering exceptional service, fostering satisfaction and empowering our employees to thrive in a collaborative, fast-paced, and self-driven environment.

Why Join Us? If you are a hands-on problem solver with a passion for learning, and you’ve never worked on an ATM before, no problem. With little or no prior relevant work experience, we will provide you with the training you need to perform basic troubleshooting to service and maintain ATMs, so you can start your career with NCR Atleos. This role offers opportunities to grow, make an impact and connect with our customers.

Hourly Rate:
The hourly rate of pay is $14.00.

Additional compensation:
In addition to the hourly rate, this role pays an extra $6.00 per activity completed.

• Comprehensive Training:
  Learn everything you need with us, during hands-on in-field training—no prior ATM experience required.
• Career Growth Opportunities:
  Join a team where your success is our priority.
• Exciting Challenges:
  Solve real world problems while working in a variety of customer locations.
• Be Part of a Winning Team:
  Work with an industry leader that values employees, innovation, teamwork and customer satisfaction.
• Control Your Take Home Pay:
  Your productivity drives additional earnings beyond your base rate of pay.

As a Field Service Technician, you will represent the NCR Atleos brand by being the first line of response on-site at our customers’ locations. You will problem-solve at a basic module level (FRU), organize and plan your time effectively, and know when and to whom to escalate issues. You will apply the knowledge learned during on-the-job training to resolve task-related problems in straightforward situations, emphasizing manual skills.

Most importantly, you will provide consistent and clear communication using our service app to maintain customer satisfaction.

What you’ll do as a Field Service Technician I:

• Follow Safety and Security Procedures when working on ATMs (learn on Day
  1).
• Complete NCR Atleos specific trainings and certifications on our training website.
• Diagnose problems based on error logs from the ATM and information from our service app using a company-provided cell phone.
• Perform minor maintenance and repairs on ATMs, both indoors and outdoors.
• Provide accurate and prompt reporting of updates and details of the work performed at the ATM, including call closure details.
• Maintain parts inventory and related records.
• Accurately report hours worked and miles driven daily.

• Must reside in the specified geographic area.
• High School Diploma or equivalent.
• Must be authorized to work in the US.
• Possess a valid driver’s license and maintain a driving record that meets company requirements.
• Access to reliable transportation for work purposes.
• Familiarity and ability to use and operate an Android cell phone (company provided).
• Ability to perform essential functions of the job which include: prolonged travel, carrying and lifting up to 50 lbs without assistance, bending, squatting, walking, standing, sitting, reaching, and repetitive manipulation of objects.
• This role requires proof of the following minimum insurance coverage:
  Bodily Injury Liability (minimum $100,000 per person and $300,000 per accident) and Property Damage Liability (minimum $100,000 per accident).

Your offer of employment is contingent on you providing proof and maintaining the minimally required insurance, and failure to do so may result in the revocation of your employment offer or termination of employment.