Lead Technician, Facility Services – Exterior Services

• Lead a team of exterior service technicians.
• Ensure exceptional service delivery and customer satisfaction.
• Maintain exterior spaces, fostering a safe and clean environment for customers.
• Facilitate required on the job training on processes, equipment usage, and asset safety practices.

• Minimum of 2 years' experience in the commercial landscaping/exterior building maintenance and leading teams.
• Proven leadership skills with the ability to facilitate required on the job training on processes, equipment usage and asset safety practices to ensure an injury free working environment.
• Proficiency in utilizing technology (phones, tablets, laptops) for work order management and record-keeping.
• Willingness and ability to perform landscaping tasks such as cutting grass, weed management, and other landscaping tasks with or without the use of specialized equipment.
• Knowledge of planting, pruning techniques, and pest/disease management through chemical applications.
• Experience in commercial exterior maintenance including irrigation, pressure washing, and exterior building/grounds maintenance.
• Strong customer service orientation, with the ability to troubleshoot and prioritize work.
• Commitment to upholding company policies, procedures, and standards of ethics, integrity, and safety.
• Valid, state-issued driver's license.

Demonstrates strong leadership in managing exterior service teams while ensuring exceptional service delivery and customer satisfaction. Proficient in landscaping techniques, equipment usage, and maintaining a safe working environment.

• Leadership Skills
• Commercial Landscaping Experience
• Customer Service Orientation
• On-The-Job Training Facilitation
• Technology Proficiency

• Landscaping Tasks
• Irrigation Maintenance
• Pressure Washing
• Planting Techniques
• Pruning Techniques
• Pest Management
• Work Order Management
• Record-Keeping

• Troubleshooting
• Prioritization

• Valid State-Issued Driver's License

• Commercial Exterior Maintenance
• Safety Practices
• Customer Satisfaction
• Ethics and Integrity

• Phones
• Tablets
• Laptops