Operator, Service

Job Title

Duties:
Receives and processes incoming switchboard calls. Answers and transfers incoming internal and external calls. Maintains departmental reports. Assists department with mailings. Trains new employees.

Skills:

Required

Skills and Abilities:

Organizational skills. Good judgment and customer service skills. Strong listening skills. Good verbal and written communication proficiency. Proficient grammar skills. Ability to navigate through the Windows operating system environment. Must have good typing and talking skills. Ability to multi-task. Ability to remain in a stationary position for extended periods of time.

Required Software and Other Tools:
Microsoft Office. Familiarity with computer console and directory.

Work Environment:
Typical office environment.