Manufacturing Engineer; Product Support

Manufacturing Engineer (Product Support)

American Chillers designs and manufactures industrial process chillers and cooling systems for a growing range of demanding applications — pool & spa, industrial processes, breweries, medical systems (MRI/LINAC), battery energy storage (BESS), data centers, and more. We build custom, engineered-to-order equipment, which means an engineer here works across the business — not one repetitive corner of an assembly line.

We're hiring a Manufacturing Engineer (Product Support) to be the technical backbone behind our chillers once they leave the floor — the person our customers and field techs call when they need help, who owns replacement-parts sales, and who keeps the documentation and manufacturing process behind every unit sharp.

This is a broad, hands-on role, not a narrow seat. You'll support customers and field techs through start-up, troubleshooting, and warranty questions; own replacement- and spare-parts sales; produce the documentation that ships with every unit (O&M manuals, electrical schematics, drawings); and support the manufacturing process in our Odoo ERP (BOMs, routings, work centers, work instructions), working with production to keep the build clean and well-documented.

If you like being the person who knows how the machine goes together and why it's acting up in the field, this is the job.

This is a great fit for an early-career engineer. You don't need years of experience — you need an engineering foundation, strong computer and technical skills, and the drive to learn our product inside and out. You'll be mentored by the engineering & technical team and grow into the go-to technical resource for our customers and our floor.