IT - University of South Carolina - Network Engineer - Project Lead - Telephony

Network Engineer
- Project Lead
- Telephony

This position will provide operational and advanced telephony administration. The role is created due to an increased workload during a reorganization. The successful candidate will be a key project lead for telephony engineering tasks and will contribute to the stability and enhancement of enterprise communication systems.

Key Responsibilities

• Provide operational and advanced telephony administration, including responding to move, add, change, and disconnect requests for various communication services.
• Maintain accurate 911 location information.
• Provide advanced technical support for projects and serve as a lead for tasks required to maintain telephony network systems.
• Research, design, maintain, and implement improvements to the enterprise telephony network, including hardware configuration and installation.
• Develop and document standards, processes, and configurations, and perform quality assurance testing.
• Work with vendors for circuit provisioning and outage resolution.
• Analyze and evaluate vector routing, ARS routing tables, and route patterns to ensure efficient operation.
• Serve as the primary point of escalation for technical work and provide engineer-level support for the enterprise telephony network and unified communications.
• Perform advanced maintenance and repair to telephony and unified communications systems.
• Monitor systems to increase proactive problem resolution and ensure maximum uptime, while adhering to all incident and change management processes.

Required Qualifications

• Candidates must be a South Carolina resident or willing to relocate to South Carolina prior to starting the role at their own expense.
• Candidates must be US Citizens or Legal Residents.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including Clearly Rateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.