Business Analyst

IT - DPH
- Business Analyst
- Project Lead

The State of South Carolina is looking for a Business Analyst
- Project Lead

This is a new position to support the implementation and operation of the Cerner Millennium Electronic Health Record (EHR) in all DPH health department locations throughout the state.

Interview Process:
One round of Virtual Interviews with the Camera On

Duration of the

Contract:

12 Months

Possibility for Extension:
Yes

Work Location:

Role is remote aside from occasional in-person site visits which can be expected to occur on a quarterly basis in addition to their start date to receive equipment.

Candidate location:
No SC residency required. Candidate must reside in lower 48 states (Continental US) and comfortable working EST time zone hours.

Daily

Duties / Responsibilities:

These positions provide application technology expertise and direction in the application support/development/implementation of highly complex enterprise-wide cross functional programs or projects for the Cerner application. May lead to resolution of highly complex problems. May occasionally work on projects, engaged in enterprise-wide projects as a team member or as a team leader. Acts as subject matter expert for multiple areas. Leads a cross functional team to troubleshoot highly complex hardware, software, and system problems.

This position will be a part of the team responsible for supporting these new solutions and day-to-day operations of the EHR.

Candidates should be self-motivated, team-oriented, work under limited supervision, and respond to priority tasks as needed.

Specific duties and responsibilities will include but are not limited to the following:

• Serve as Cerner Analyst for Power Chart implementation providing system optimization, testing, and validation.
• Complete Cerner Power Chart build including Power Note, Power Form, Power Plan, ESH, and Dynamic Docs.
• Provide knowledge and understanding of DCWs, maintenance, and Discern rules writing for specific Cerner Solution.
• Collaborate with Clinical Analysts on current and future state workflows and project documentation. Study and learn system capabilities assigned.
• Responsible for delivering or leading the design, development, support, maintenance deployment of functional applications as well as information support processes.
• Lead resolution of highly complex issues or requests that need a technical expert for specific solution sets. Typically involved in problem management activities which include performing diagnosis, troubleshooting and critical thinking to solve or fulfill needs of medium and high complexity; utilizing knowledge management and escalate issues when necessary.
• Always follows appropriate change control process
• Responsible for completing tasks and associated documentation within committed time frames and effectively communicate across teams and all levels of management.
• Lead technical analysis discussions, deliver supporting artifacts and assist with conducting review sessions for all necessary approvals.
• Develops, maintains and is a reviewer of knowledge management artifacts and leads transition to operations functions following implementation delivery.
• Receives necessary information and training of applications during the implementation of new solutions, upgrades, fixes.
• Leads product release management functions which may include developing test plans, perform test plans, facilitate end user for end user acceptance testing and may develop application validation scripts for ongoing operations team.
• Troubleshoots FSI issues, ESI& ESO issues, linkage of new orders to bi-directional interface.
• Provides guidance and training and problem-solving assistance to other team members and operational support teams.
• Leads efforts on continuous process improvement activities to ultimately improve customer satisfaction experience. Work with Information Technology staff to learn technical functionality and IT Security Standards and practices.
• Work with Program Area System Owners to learn their business functions and needs.
• Mapping log of current interfaces in use.
• Assist staff in resolving system-related problems.
• Assist with System user account permissions and security.
• Pro…