Care Coordinator

For over 35 years, Youth Villages has transformed the lives of children and families nationwide through innovative, research-based programs focused on preserving and restoring families.

As a national leader in children’s mental and behavioral health, we serve more than 47,000 youth, young people, and their families annually across 29 states and Washington, D.C. Our proven treatment models drive long-term success in child welfare, juvenile justice, and mental health systems. At Youth Villages, we do what works — partnering with others to expand our impact and advocate for meaningful, lasting change.

We're seeking purpose-driven individuals who are passionate about making a difference. With a dedicated team of more than 5,000 staff, Youth Villages is committed to investing in and supporting our employees by offering opportunities to build a fulfilling career through professional growth, personal development, and a mission that matters— helping children and families live successfully.

For more information, please visit (Use the "Apply for this Job" box below). Program Overview:

Youth Villages’ Specialized Crisis Services (SCS) Program provides rapid, effective assessment and intervention for youth up to age 18 who are experiencing a psychiatric emergency, such as suicidal or homicidal thoughts, severe depression, physical aggression, psychosis, or acting in a destructive or uncontrollable manner. The program offers thorough, strength-based assessments and crisis management to ensure the safety of the youth and others involved.

Families, community members, and providers can reach out for support regardless of whether the youth is currently receiving services from Youth Villages.

SCS staff work closely with the youth, their family, and key community partners to evaluate risk factors and develop an immediate plan for stabilization. Services are provided in the home or community to offer timely, accessible support during a crisis. In addition to crisis assessment, the program provides ongoing treatment and intervention to help maintain family stability until appropriate long-term services can be secured.

Position Overview:

The Care Coordinator supports youth who have experienced a mental health crisis event by delivering high quality wraparound crisis care and ensuring the process remains family driven and youth guided. This position carries a shared caseload and provides direct face-to-face support, resource linkage, and coordination of family team meetings. The Care Coordinator develops and monitors Individual Service Plans and collaborates closely with families, natural supports, and community providers to promote progress and stability.

This role ensures consistent communication, facilitates transitions, and helps families build the skills and connections needed to successfully navigate services quality wraparound driven and youth guided.

Essential Duties and Responsibilities:

The Care Coordinator:

Ensures wraparound activities are completed at the highest level of quality

Completes initial evaluation, develops the Individual Service Plan (ISP) with the family, and completes transition plan and/or discharge summary

Provides face-to-face direct service hours to families as needed in implementing wraparound

Collaborates with the family in developing a list of individuals they want to attend the family team meetings

Ensures wraparound process is family-driven and youth-guided

Ensures families experience ongoing participation in and ownership of their care plans

Facilitates the scheduling of family team meetings in collaboration with the family

Facilitates the family team meetings and communicates with natural supports and team members regarding youth/families’ participation in services and progress in completing goals

Provides linkage to community resources, clinical services, and natural supports related to the child/youth

Coordinates service delivery and meets weekly with family/youth (or as needed per family request)
Works with community engagement staff to identify and engage with local community resources

Maintains and builds trusted relationships with clients, partners, and stakeholders

Attends 3 weekly meetings (individual,…