Business Office Assistant

Overview

Just us and be part of our growing team! River Towne Care and Rehabilitation Center, a Pyramid Healthcare facility, is in Columbus, GA. The Center provides long-term skilled nursing care and short-term post-acute rehabilitation, including a 30-bed ventilator unit. We are committed to the overall care of our residents through our culture, vision, and core values.

Hours: Monday-Friday; 8:00 a.m.

-4:30 p.m.

Job Summary:

The business office assistant provides administrative and financial support to the business office. This role helps ensure accurate billing, resident account management, recordkeeping, and customer service for residents, families, vendors, and staff.

The Business Office Assistant works closely with the Business Office Manager, admissions team, nursing staff, and insurance providers to maintain efficient office operations and compliance with healthcare regulations.

Job Duties:

• Answering incoming calls

• Assist with general office administration duties including faxing, copying, scanning and filing

• Sort and distribute mail

• Manage and prioritize calendars, appointments and schedules

• Manage documents and reference materials

• Assist with resident billing of in-house residents and account receivables duties as assigned

• Ensure necessary billing forms are completed and signed by residents or family

• Make biweekly deposits

• Maintain the resident trust account daily duties

a. need to ensure all withdrawal slips are signed and accounted for all withdrawals

b. need to balance the trust petty cash box every Friday and send report to corporate AR personal

c. Need to ensure resident balance sheet is updated and given to nurses by end of day for any withdrawals needed after hours

d. Ensure monthly folders are maintained for all deposits and withdrawals for audit purposes

e. deposit residents' personal money into RFMS and also assist with withdrawals

Qualifications:

Required Minimum Education

High School Diploma or equivalent from an accredited program

Required Skills

• Ability to read, write, and speak the English language.

• Self-motivated with close attention to detail and follow-through

• Strong oral, written and presentation skills

• Ability to learn, adapt and grow within the position

• Exceptional software skills using Word, Excel and Power Point

• Ability to work under pressure and meet time deadlines

• Ability to solve problems and complete multiple tasks with minimal direction

• Trustworthy

• Basic computer skills to include data entry.

• Strong customer service and interpersonal skills

• Ability to multitask and work in a fast-paced environment.

• Positive and welcoming attitude

We welcome you to apply for an excellent career opportunity with us today! A member of our hiring team will be in contact with you after reviewing your resume and qualifications.

We are a COVID vaccinated Center.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We’re committed to building a diverse and inclusive team. We welcome applicants of all backgrounds, and we make hiring decisions based on talent, experience, and potential—not on race, gender identity, religion, age, disability, sexual orientation, or any other protected status.