Front Desk Clerk

Front Desk Clerk Job Description

JOB DESCRIPTION HEARD COUNTY SCHOOLS:
Board Office Front Desk Clerk (FLSA Non-Exempt)

REPORTS TO:

Superintendent or his/her designee

• Minimum of High School Diploma or GED
• Additional training/experience in computer applications desired
• Physically able to perform assigned duties
• Acceptable criminal background check

Knowledge of: modern office practices and procedures, including filing systems, receptionist and telephone techniques; legal provisions, policies, regulations, and guidelines governing the special education student record management process; correct English usage, spelling, grammar, punctuation, and mathematical concepts; standard office machines and equipment, including computers and a variety of related application software; collection and organization of data and information.

Ability to: perform responsible and technical clerical work with accuracy and speed; work independently and with minimal supervision in a multi‑task environment of frequent interruptions and changes in task priority; accurately interpret and apply legal mandates, policies, regulations, and guidelines with regard to student records; accurately perform simple mathematical calculations; meet stringent deadlines; communicate effectively in oral and written form; effectively operate a computer and use appropriate application software;

understand and follow oral and written directions; deal effectively and courteously with students, parents, school employees and the general public.

Must be able to sit for extended periods of time, bend, squat, reach, and lift, carry, push or pull light weights.

Work Habits

• Handles confidential information regarding the school system, its employees, parents, and students in a professional manner.
• Observes assigned work hours.
• Maintains a pattern of prompt and regular attendance.
• Follows the daily schedule as prescribed.
• Adjusts to work assignments and/or schedule changes.

• Answers incoming calls and greets visitors to the office.
• Performs general clerical and secretarial functions – typing, copying, and filing.
• Calls parents/students due to absences.
• Assists with staff mail.
• Student transportation.
• Performs other duties as requested by principal.
• Demonstrates ethical behavior and confidentiality of information about students in school environment and community.
• Maintains a cooperative working relationship with principal, students, parents, staff, and public.

• Maintains expertise in assigned area.
• Participates successfully in professional learning opportunities available to increase skill and proficiency related to assignment.
• Participates successfully in computer training to attain and/or maintain skills necessary to achieve proficiency on performance responsibilities.

• Demonstrates a positive attitude toward work assignment.
• Accepts responsibility for the work assigned.
• Maintains appropriate appearance and personal hygiene.
• Accepts constructive criticism.

Full‑Time