Field Coordinator

Title:

Field Incentive Coordinator

Company:
Aflac Columbus

Location:

GA, US, 31999

Division:
Growth, Distribution, & Sales Ops

Job

Salary Range: $45,000 - $70,000

Job Posting End Date:
July 3, 2026

Worker Designation:
Hybrid – expected to report to an Aflac office in Columbus, GA at least 60% of the work week; remote from continental US the rest of the week.

• Acting with Integrity
• Communicating Effectively
• Pursuing Self‑Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

• Microsoft Word and Excel – Basic
• Business Objects (preferred)
• Share Point
• Excellent oral, written, and interpersonal communication skills to effectively interact with internal and external customers
• Knowledge of Aflac’s products and systems, company procedures, Aflac sales hierarchy, and basic state requirements
• Excellent grammar and proofreading skills
• Knowledge of the sales hierarchy structure
• Strong attention to detail
• Ability to effectively explain compliance requirements to the field force

• Bachelor's Degree in Business Management or a related field
• 3 years of work‑related experience

Or an equivalent combination of education and experience.

• Related work experience and knowledge of the insurance industry with a specific focus on Aflac operations, systems, and business procedures

• Handles state‑specific responses to the Field Force; gathers documentation and conducts research for all contest manual adjustments; works with various internal departments to obtain information while researching manual adjustments
• Uses various systems to run reports and view historical information for research purposes as well as verifying qualification history; ensures files are worked timely to meet SLAs and maintain quality and productivity
• Prepares routine correspondence such as memos, letters, name/address information, and primary or secondary data for review and approval; gathers, organizes, and formats data for management review; completes documents and responses to inquiries, following standard procedures; identifies and suggests solutions to administrative problems; coordinates support from other departments or divisions to resolve problems or complete assignments
• Communicates with Sales Leaders regarding adjustment file details/outcomes and/or program details
• Pulls reports in the appropriate system and reviews them to determine if qualification can be approved based on adjustment request and established criteria; performs assessment of final eligibility based on established requirements
• Documents all manual adjustment details to ensure all DOI information is captured within the appropriate system; completes documents and responds to field inquiries, following standard procedures
• Monitors pended files for due dates to determine if pending documentation has been received; monitors due dates to determine qualification for manual tracking to verify contest eligibility
• Works with RPM as a primary contest representative to conduct testing for field-facing and internal reports, including qualifier detail/reporting to ensure coding is accurate based on program requirements
• Performs other related duties as assigned

Salary range: $45,000 - $70,000. The exact offer is based on education, experience, licensure, certifications, geographic location, and peer compensation. Salary offers may not start at the top of the range, allowing for future growth. Incentive pay and additional benefits are not included in this range but will be discussed separately.

We offer a comprehensive benefits package including medical, dental, vision, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness, and Hospital Indemnity) at no cost to the employee, 401(k) plan, annual bonuses, and an option to purchase company stock. Annual benefits include 11 paid holidays, up to 20 days PTO (which can be used for any reason), and state‑mandated sick leave where applicable.

Aflac complies with all leave laws, including sick and safe leave, and adoption and parental leave.

Nearest Major Market:
Columbus, GA