Bilingual Receptionist

Job Description

About the role:

Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a receptionist engaging with our donors and performing administrative tasks to support plasma center operations.

• Answer phones and greet all visitors to the facility, including new and repeat donors, promptly while exhibiting customer service skills.
• Assist donors with appointments; create or pull donor record files.
• Provide customer service to donors (external) and fellow employees (internal).
• Maintain an orderly filing system, purging records.
• Report to the center management team to identify operational opportunities for continuous improvement, initiating changes to center processes through use of company-approved procedures.

• High school diploma or equivalent.
• Ability to walk and/or stand for the entire work shift.
• Will work evenings, weekends, and holidays.
• Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees.
• Ability to lift 1 to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
• Fine motor coordination, depth perception, and ability to hear equipment from a distance.
• Because of potential exposure to blood borne pathogens (risk level
  1), 90% of work tasks require prolonged glove wear.
• 1 or more years minimum experience working in a customer or patient-facing role is helpful.

We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program in a fast-paced, friendly environment. Employees may be eligible for medical, dental, vision insurance; a 401(k) plan with company match; short- and long-term disability coverage; life insurance; tuition reimbursement program; paid volunteer time off; company holidays; and well-being benefits.

Employees may also receive up to 80 hours of sick time and up to 120 hours of paid vacation.

• Location:
  
  USA – TX – Houston – Richmond Ave
• U.S. Starting Hourly Wage: $16.00
• Compensation may be adjusted in accordance with state or local minimum wage requirements for the job location. U.S. based employees may also be eligible for short-term incentives.

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.