More jobs:
AI-First SMB Product Specialist; Customer Experience
Job in
Columbus, Muscogee County, Georgia, 31900, USA
Listed on 2026-07-14
Listing for:
Homebase
Full Time
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Homebase is seeking a Product Specialist on our Customer Experience team to help thousands of small businesses confidently use our Core platform—Scheduling, Time Tracking, Hiring, and HR tools. You’ll combine product expertise with empathy to guide customers and remove friction.
You’ll support customers across chat, email, and phone, collaborate with Product, Engineering, Payroll, and Sales to improve outcomes, and use AI tools to boost productivity and service quality.
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