Customer Services Officer
Job in
Columbus, Muscogee County, Georgia, 31900, USA
Listed on 2026-09-08
Listing for:
Bank of China
Contract
position Listed on 2026-09-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Management
Job Description & How to Apply Below
Customer Services Officer (1-Year contract)
Job No.: 500121
Employment Type: Contract
Departments: Customer Services Department
Job Functions: Customer Service
The incumbent will be responsible for delivering quality customer services including but not limited to handling daily operation of CS center, handling enquiries / complaints / feedback of customers, etc.
Job Requirements- Diploma or above in relevant disciplines
- 3 years working experience in life insurance with solid customer relationship management experience
- CS center working experience is an advantage
- Excellent customer-service mindset with effective interpersonal and communication skill
- Able to work independently and willing to work overtime
- Positive, attentive to details and good organizing skills
- Conversant with MS Word, Excel and Chinese Word Processing
- Proficient in spoken & written English and Chinese
We offer 5-day work week, attractive remuneration package and excellent training & development opportunities. Interested parties please apply with full resume including expected salary to:
The Human Resources Department, BOC Group Life Assurance Company Limited, 13/F, 1111 King's Road, Taikoo Shing, Hong Kong or e-mail to:
(Data collected will be used for recruitment purpose only.)
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