Key Industry Manager

Exciting opportunity for candidates with experience in the mining, steel, cement and/or power generation industries in any of the following roles: technical sales, sales engineering, maintenance manager, maintenance planner, engineering, plant manager or similar roles.

We are Pioneering Industrial Sustainability.
Castolin Eutectic is a global provider of surface protection applications and solutions. Since 1906, we have brought innovative products and solutions to our customers, challenging ourselves to extend useful life, reduce maintenance costs, and increase industrial productivity while upholding our deep-rooted belief in sustainability.

We employ a diverse team worldwide in over 25 countries who represent our core values of customer orientation, integrity, respect, team spirit, and trust. Our employees are part of a global family who work together to provide the best solutions for our customers.

We are seeking a strategic minded Key Industry Manager to grow our service offerings in the following key industries:
Mining, Power Generation, Cement and Steel.

The Key Industry Manager is a key member of the Wear Services Business Unit at Castolin Eutectic, responsible for delivering comprehensive wear solutions to end users and OEMs within targeted strategic accounts. This role focuses on leveraging Castolin Eutectic’s advanced technology and service offerings to develop and expand the market for wear‑resistant products and solutions within strategic accounts.

• Market Development:
  Drive the growth of Castolin Eutectic’s wear services, including CDP wearplate, Castotube, Laser Clad and other complementary products, by targeting key strategic accounts in the MINING, POWER GENERATION, CEMENT, AND STEEL INDUSTRIES.
• Collaboration:
  
  Work closely with the Services Team to provide technical and application support.
• Customer Engagement:
  Build and maintain strong relationships with key accounts, including but not limited to end users in mining, cement, and OEMs, to understand their needs and deliver tailored solutions.
• Business Development:
  Identify prospects and existing customers needs that fit the company’s services capabilities and develop messaging for new customer acquisition and existing customer expansion.
• Maintain an Opportunity Pipeline:
  Within Dynamics CRM maintain an opportunity pipeline and review the team’s opportunity reports weekly, providing an update to Management.
• Technical Support:
  Provide technical, design and product support to customers, addressing wear‑related queries and assisting with proposals and quotations.
• Cross‑Regional
  
  Collaboration:
  
  Maintain contact and cooperation with other regions to share best practices and drive continuous improvement in technical and commercial approaches.
• Performance Accountability:
  Ensure the achievement of sales volumes, revenue targets and enhanced gross profit margins for the Wear Services business.
• Administration:
  • Support the development of the organization’s vision, mission and objectives to generate revenue and profitability.
  • Identify and effectively communicate and support the resolution of critical business issues.
  • Represent the company at marketing events, trade shows, conferences and training workshops.
  • Keep key documentation updated on CRM and deliver expense reports on a weekly basis.

• 10‑15 years of relevant industrial sales experience or 10‑15 years of relevant experience as a maintenance supervisor, maintenance manager, maintenance planner, reliability engineer, sales engineer or similar experience in MINING, POWER GENERATION, CEMENT and STEEL INDUSTRIES.
• Solid understanding of the wear issues and wear management solutions offerings in MINING, POWER GENERATION, CEMENT and STEEL INDUSTRIES.
• Comfortable speaking with maintenance, engineering and purchasing personnel within key accounts.
• Basic understanding of welding, maintenance and repair technologies.
• Consultative communication skills.
• Hunter mentality with cold‑calling experience.
• Basic understanding of company key clients and their position in the industry.
• Mechanical aptitude.
• Knowledge of basic print‑reading skills.
• Proficie…