Supervisor, System Protection & Reliability; Gas Utility

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LU Service Corp.

Columbus, GA, US, 31901

Algonquin Power & Utilities Corp. (AQN), parent company of Liberty, is a diversified international generation, transmission, and distribution utility. AQN is committed to providing safe, reliable, and cost-effective energy and water solutions through our portfolio of utility investments to over one million customer connections, largely in the United States and Canada.

At Algonquin, our vision is to be the most trusted utility service provider in North America – a premium regulated utility, known for our customer focus, commitment to sustainability, and strong community partnerships. Our employees are at the heart of that vision. We believe that when people are empowered to learn, grow, and contribute their ideas, we can achieve remarkable results together.

We are building a culture that values integrity, inclusivity, and innovation. By joining Algonquin, you’ll be part of a team that is shaping the future of energy and water, while creating long-term value for our customers, communities, employees, and shareholders.

This role is responsible for the management of the measurement system and field service for an assigned geographical area, as well as the coordination of the service technicians for work completeness. The role will manage the execution of key system protection and operation of the transmission/distribution system. The incumbent will work with Technicians to plan and assign their routes and grids for specific areas.

Role will require knowledge of gas distribution system design, transmission systems, regulation, SCADA, leak detection, leak surveys, field service, and the GIS mapping system.

• Monitor and respond to autogenerated work orders
• Monitor and respond to Plant Maintenance orders from maintenance plans
• Create work orders for any necessary materials, and material returns for any unused stock
• Assign work orders to personnel and monitor completion to ensure appropriate resourcing levels to ensure proper and timely completion
• Manage execution of maintenance of regulator stations
• Review SCADA for pressure issues reporting from points
• Partnership with engineering on capital work for system improvements and reliability with distribution/transmission system
• Complete all operating area compliance work on-time and identify issues.
• Ensure appropriate actions are taken to maintain system equipment for the department
• Coordinates team members to assist local operating team with Gas Control
• Provides assistance to billing and gas control
• Support and coordinate the timely execution customer generated work, leak calls, emergency work. Leak survey, meter reading, and billing generated investigations
• Monitor the quality of work being performed by field technicians with site visits and ride-a-longs. Ensure training is being followed and standards are adhered
• Ensure appropriate actions are taken to maintain all equipment for the department
• Manage execution of key system protection and reliability programs (e.g., SCADA, Gas Control, etc.)
• Provide oversight to Technicians, measurement technicians, and Contractors
• Procure necessary parts for maintenance work on regulator stations and field work
• Coordinate appropriate plans to train new personnel on regulation, service work safe practices and procedures
• Monitor and assess team productivity to identify gaps or risks as the individual contributor or team level; raises risks to management attention if team performance is not sufficient to meet regulatory requirements
• Demonstrates a high standard of safety and is willing & able to comply with all compliance and safety regulations and Company safety policies
• Performs quality control checks on operating data, paperwork and survey classification investigation
• Coordinates with Program Manager, Regulatory Compliance to ensure timely and complete reporting and appropriate preparation for any forthcoming regulation changes
• Maintain regular attendance in accordance with Company policies; comply with NEGC policies, procedures and practices
• Assists Engineering department in…