Ancillary Revenue Representative - Freedom Mortgage Pavilion

Job Summary

Ancillary Revenue Representative

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders:
Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries.

These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit  Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales… we foster a fun and upbeat work culture with no shortage of opportunities.

With perks ranging from free concert tickets to dog‑friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support… it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals.

Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.

That’s why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well‑organized. So, join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans!

The ancillary sales team is a fun and unique position inside our venue. As a member of this team, you will be responsible for communicating to our guests about additional amenities that the venue has to offer, such as Premier parking and lawn chair rentals. This team will work closely with the Ancillary Manager to determine what offers will be available for each show, and how this will be communicated to our guests.

It is the perfect position for someone who is detail oriented and enjoys working independently while still being part of a team.

• Greet all guests and assist in answering any questions they may have about the venue.
• Handle pre purchased lawn chairs and venue retail, as well as day of show rentals and purchases.
• Communicate daily concert promotions, upsells, future ticket deals and specials to guests.
• Assist Ancillary Manager in setting up and breaking down signs, tables and tents as needed.
• Maintain order and ensure adherence to safety rules.
• Handle credit card transactions according to Live Nation’s audit guidelines.
• Participate in post‑show clean up including picking up lawn chairs, recycling and compostable materials.

• Position requires constant walking, standing and occasional sitting in an outdoor environment in all weather conditions; lifting/carrying 25+ pounds.
• High school diploma/GED preferred.
• Must be at least 18 years of age.
• Must pass pre‑employment background check.
• Must be highly motivated and able to work independently.
• Excellent verbal, written and interpersonal communication skills.
• Acute sense of judgement, tact and diplomacy.
• Familiar with iPhone and iPad technology.
• Attention to detail, quality and accuracy.
• Ability to work independently in a fast‑paced environment.
• Outgoing, engaging, self‑starter.
• Enjoys interacting with guests.
• Ability to work weekdays, weekends and holidays, including late evenings.

If…