Senior Guest Experience Manager - Stadium & Events

Vinik Sports Group in Georgia is seeking a Guest Experience Manager to oversee a team of 345+ employees dedicated to exceptional guest interactions during events. This role requires leadership in hiring, training, and maintaining high service standards. The ideal candidate possesses significant experience in guest experience within sports and entertainment.

The position demands excellent communication skills, the ability to work under pressure, and the flexibility to work various hours including nights and weekends. Proficiency in Microsoft Office and incident management software is preferred.