Eligibility Specialist - Statewide Field Support Team

Eligibility Specialist 2 - Statewide Field Support Team

Columbus Technical College

Sales & Business Development, Customer Service

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Job Title:

Eligibility Specialist 2 - Statewide Field Support Team

Agency:

Department of Human Services

Job Requisition :

JR

Shift:

Compensation Details:

$40,440

Job Description:

Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.

Start your career in public service. The DHS’ Division of Family & Children Services (DFCS) / Office of Family Independence (OFI) is seeking candidates to fill several positions as an Pathways Eligibility Specialist 2 in the Statewide Field Support Unit. This unit is assigned to the Pathways program. It requires involvement in multiple programmatic areas to include monitoring participation in qualified activities, coordinating with the SNAP E & T Unit for the ABAWD population, making referrals to Georgia Vocational Rehabilitation Agency (GVRA), and collaborating with other internal and external partners.

These positions statewide positions.

What we offer. Enjoy a generous benefits package that includes unique training opportunities, employee retirement plan: 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position(s).

As a continuous recruitment posting, applications will be reviewed on an ongoing basis. Qualified applicants may be considered and hired as positions become available. We encourage interested applicants to apply even if there is not an immediate opening at the time of submission.

SALARY IS NON-NEGOTIABLE FOR THIS POSITION.

Roles and Responsibilities:

Under limited supervision, the Eligibility Specialist 2 determines initial and/or continued Pathways eligibility and participation requirements through documented interviews and utilization of resources. This position reports to the Pathways Eligibility Specialist Supervisor.

• Determines eligibility for Supplemental Nutrition Assistance Programs (SNAP), Family Medicaid (FM), Aged, Blind and Disabled Medicaid (ABD), and Pathways.
• Processes applications and/or reviews using appropriate criteria and policies consistently and according to established guidelines.
• Records and evaluates personal and financial data obtained from individuals.
• Keys in a high volume of data using standard office hardware and software.
• Monitors participation in qualified activities.
• Coordinates with the SNAP E & T Unit for the ABAWD Population.
• Makes referrals to Georgia Vocational Rehabilitation Agency (GVRA).
• Collaborates with other internal and external partners.
• Performs other professional responsibilities as assigned.

Minimum Qualifications:

• High school diploma or GED AND (1) one year of related experience which involved customer contact/interaction.

Preferred Skills/

Qualifications:

Preference will be given to candidates who, in addition to meeting the minimum qualifications, demonstrate some or all the following skills/experience:

• Experience as an Eligibility Spec 2 (SST
  071) working in two programs. You MUST be prepared to immediately train and successfully complete training for a third program.

Additional Information:

For more detailed information about the Georgia Department Human Services visit
https://dhs.georgia.gov

Employment Information:

• DHS is an equal opportunity employer.
• Current state employees are subject to State Personnel Board (SPB) Rules regarding salary.
• If you require accommodations under the Americans with Disabilities Act (ADA), email the request by the closing date of this announcement to: hr helpline.gov.
• The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle…