Agile Coach

Overview

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We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…
The Aflac Way
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Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America s best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

Work Designation. Depending on your location within the continental US, this role may be hybrid or remote
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• If you live within 50 miles of the Aflac offices located in Columbus, GA or Columbia, SC, this role will be hybrid. This means you will be expected to work in the office for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership.
• If you live more than 50 miles from the Aflac offices located in Columbus, GA or Columbia, SC, this role will be remote. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

• Demonstrated experience coaching Agile and Lean teams in complex delivery environments
• Strong command of flow metrics and delivery data to enable evidence-based improvement
• Deep understanding of Scrum and Kanban, with experience in scaled approaches (LeSS or Nexus preferred)
• Ability to coach teams and leaders using metrics, feedback loops, and practical experimentation
• Experience supporting broader engineering practices across QA, Dev Ops, and Application Support
• Proven ability to operate at a system level, identifying patterns, dependencies, and systemic constraints
• Comfortable leading organizational change and evolving ways of working over time
• Strong facilitation, coaching, and communication skills across teams, leaders, and communities
• Able to translate delivery data into clear insights that influence decisions and behaviours

• Bachelor s Degree in Computer science, Information Systems or business administration or related field
• Eight or more years of experience in software product or application development, business analysis or project management
• Four or more years of experience as a Scrum Master
• Experience working as a Scrum Master on at least three different agile teams

Or an equivalent combination of education and experience