Technology Program Manager III

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by

Depending on your location within the continental US, this role may be hybrid or remote
. If you live within 50 miles of the Aflac offices located in Columbus, GA or Columbia, SC, this role will be hybrid
. This means you will be expected to work in the office for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership.

If you live more than 50 miles from the Aflac offices located in Columbus, GA or Columbia, SC, this role will be remote
. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

• Strong knowledge and excellent proficiency in methodologies such as Agile, Scrum
• Ability to converse fluently with technical teams and make informed decisions about technology
• Excellent verbal and written communication skills to effectively convey ideas, updates, and feedback to various stakeholders
• Excellent analytical skills to interpret data, track program performance, and make data-driven decisions.
• Ability to think critically and solve problems creatively
• Ability to adapt to changing circumstances and pivot strategies as needed
• Extensive experience in program management and a deep understanding of technology landscapes

• Bachelor's Degree in Computer Science, Information Systems, Business Administration or related field
• 8+ years of project management, program management, Operations/IT Management, or work-related experience

Or an equivalent combination of education and experience.

• Leave, Absence & Disability Insurance domain experience
• Mulesoft, Salesforce and SQL experience
• Jira and Confluence Management, cloud system delivery experience
• Defining the scope, objectives, and deliverables for each program, ensuring alignment with organizational goals
• Establishing effective communication with stakeholders on program status, managing expectations, and resolving issues
• Identifying and allocating resources to maximize efficiency and effectiveness
• Identifying potential risks and developing strategies to mitigate those and continuous monitoring and adjustment of plans as needed
• Implementing performance metrics and KPIs to track program progress and reporting on these metrics to stakeholders and adjusting strategies as needed to ensure program success
• Ensuring that all projects within the program meet the required policies and standards to maintain high quality and performance
• Managing the impact of changes on the program and ensuring that changes are implemented smoothly and effectively
• Performs other duties as required

The salary range for this job is $140,000 - $190,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information known to Aflac at the time of the posting.

At Aflac, it is not typical for an individual to be hired at or near the top of the range for the role to allow for future and continued salary growth, and compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be…