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Service Desk Agent: Rapid IT Support & Escalation
Job in
Columbus, Muscogee County, Georgia, 31900, USA
Listed on 2026-06-18
Listing for:
Unisys Corporation
Full Time
position Listed on 2026-06-18
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Unisys Corporation is seeking candidates for a role that requires answering moderately complex questions and handling support for hardware and software issues. The successful applicant will need a High School Diploma or GED, with a preference for technical certifications or an Associate Degree.
With responsibilities including escalation of complex problems and day-to-day support of L1 agents, this position primarily deals with client incidents and service requests. Strong problem-solving and analytical skills are essential.
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