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Hybrid IT Service Desk Agent - Bilingual

Job in Columbus, Muscogee County, Georgia, 31900, USA
Listing for: Aflac
Full Time position
Listed on 2026-07-20
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 50000 - 65000 USD Yearly USD 50000.00 65000.00 YEAR
Job Description & How to Apply Below

Aflac Columbus Digital Services in Columbus, GA, is hiring a Help Desk Technician to be the first point of contact for customers seeking technical assistance.

You will provide first-line support for password resets, software installations, and connectivity issues, escalate complex problems, and document incidents in the ticketing system. The role is hybrid, with 60% on-site at the ITC in Columbus and the remainder remote from within the continental US.

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