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Senior Customer Care Analytics & BI Leader

Job in Columbus, Muscogee County, Georgia, 31900, USA
Listing for: Synovus
Full Time position
Listed on 2026-08-02
Job specializations:
  • IT/Tech
    Data Analyst, Data Warehousing, Data Engineering, Business Intelligence
Salary/Wage Range or Industry Benchmark: 110000 - 140000 USD Yearly USD 110000.00 140000.00 YEAR
Job Description & How to Apply Below

Synovus is seeking an experienced analytics professional to mentor junior analysts and lead Customer Care analytics and reporting initiatives. You will contribute to data architecture for reporting services, and design data warehouses, data marts, and enterprise BI solutions.

The role includes leading planning for speech analytics reporting, handling large data sets, and delivering dashboards and data extracts to measure key outcomes.

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Position Requirements
10+ Years work experience
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