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Project Manager, CRM Systems & Management, IT Project Manager

Job in Columbus, Muscogee County, Georgia, 31900, USA
Listing for: Saicon
Full Time position
Listed on 2026-08-09
Job specializations:
  • IT/Tech
    CRM Systems & Management, IT Project Manager, IT Consultant
Salary/Wage Range or Industry Benchmark: 110000 - 150000 USD Yearly USD 110000.00 150000.00 YEAR
Job Description & How to Apply Below
  • Lead end-to-end Dynamics 365 CRM implementation and enhancement projects.
  • Manage project scope, timelines, budgets, risks, and resources.
  • Partner with Sales, Customer Service, Marketing, and IT teams to gather requirements and deliver solutions.
  • Oversee Dynamics 365 Sales, Customer Service, and Power Platform initiatives.
  • Manage data migrations, system integrations, testing, and deployments.
  • Drive user adoption, training, and change management activities.
  • Provide project status updates to stakeholders and executive leadership.
Key Responsibilities
  • Lead end-to-end Dynamics 365 CRM implementation and enhancement projects.
  • Manage project scope, timelines, budgets, risks, and resources.
  • Partner with Sales, Customer Service, Marketing, and IT teams to gather requirements and deliver solutions.
  • Oversee Dynamics 365 Sales, Customer Service, and Power Platform initiatives.
  • Manage data migrations, system integrations, testing, and deployments.
  • Drive user adoption, training, and change management activities.
  • Provide project status updates to stakeholders and executive leadership.
Required Qualifications
  • 5 years of project management experience.
  • 3 years managing Microsoft Dynamics 365 CRM projects.
  • Strong knowledge of Dynamics 365 Customer Engagement (CE) modules.
  • Experience with Agile and/or Waterfall methodologies.
  • Excellent communication, leadership, and stakeholder management skills.
Preferred Skills
  • PMP, Scrum Master, or Microsoft Dynamics certifications.
  • Experience with Power Apps, Power Automate, Power BI, and Dataverse.
  • Knowledge of Azure integrations and CRM data migrations.
  • Experience leading cross-functional and global teams.
Key Technologies
  • Microsoft Dynamics 365 Sales & Customer Service
  • Power Platform (Power Apps, Power Automate, Power BI)
  • Dataverse
  • Azure Dev Ops
  • Microsoft Project / Jira
Success Measures
  • On-time, on-budget project delivery.
  • Increased CRM user adoption and satisfaction.
  • Improved business processes through automation.
  • Successful integrations and high-quality CRM solutions.
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