Senior Business Analyst

Job Description

We are seeking a Senior Business Analyst to support a large-scale enterprise conversion and modernization program. This individual will play a critical role in process definition, testing coordination, reporting, and quality assurance activities across multiple project teams.

The ideal candidate is a hands‑on, adaptable professional who can operate effectively in both structured and ambiguous environments. This role requires someone who is comfortable documenting business processes, developing testing artifacts, executing User Acceptance Testing (UAT), performing quality reviews, and providing visibility into project progress and outcomes.

Given the complexity of the environment, this individual must be flexible in their approach and capable of working across Agile, Waterfall, and hybrid delivery models while helping establish governance and consistency where processes may vary significantly from team to team.

Partner with business and technology teams to document current-state and future-state business processes.

Create process maps, workflows, requirements documentation, and operational procedures.

Develop and maintain UAT plans, test cases, test scripts, and testing documentation.

Coordinate and execute User Acceptance Testing activities across multiple project teams.

Perform quality control reviews of business requirements, testing artifacts, and project documentation.

Track, manage, and report on testing progress, defects, risks, and readiness metrics.

Aggregate status updates and produce executive-level reporting for program leadership.

Work closely with teams to identify process gaps, operational risks, and improvement opportunities.

Support data validation and business process verification during testing cycles.

Help establish consistency and governance across teams operating with different methodologies and levels of testing maturity.

Collaborate with stakeholders to document business outcomes, decisions, and project deliverables.

Assist project teams with issue resolution and readiness activities throughout the conversion lifecycle.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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7+ years of Business Analysis experience supporting large-scale programs, conversions, integrations, or transformation initiatives.

Strong experience writing and executing User Acceptance Testing (UAT) plans and test cases.

Experience with process mapping, workflow documentation, and business process analysis.

Proven ability to perform QA/QC reviews of requirements, process documentation, and testing artifacts.

Strong reporting and analytics experience, including consolidating status across multiple teams.

Experience working in Agile, Waterfall, and hybrid project environments.

Excellent stakeholder management, facilitation, and communication skills.

Advanced proficiency with Microsoft Excel and Microsoft Word.

Working knowledge of Jira for requirements, issue tracking, and reporting.

Experience working with AI tools such as Claude, CoPilot, or ChatGPT Banking, financial services, conversion, or merger and acquisition experience.

Experience supporting large-scale enterprise transformation or system conversion programs.