Asset Services Technical Director

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Serves as a senior leader within the Asset Services business of the JLL Real Estate Due Diligence (JREDD) division, providing strategic direction, national operational oversight, and executive-level client engagement for Facility Condition Assessment (FCA) in accordance with ASTM E2018, as well as Regulatory Compliance Audit (RCA) services. Reports to and partners directly with the Global Leader of Asset Services to shape and execute the business strategy, drive sustainable revenue growth, and uphold the highest standards of technical and professional excellence across the Asset Services platform.

Provides enterprise-level leadership across technical operations, talent development, quality and risk management, and service innovation to advance JREDD's position as the premier provider of real estate due diligence services. Directs complex, multi-market client portfolios and serves as a key executive relationship owner, representing Asset Services in strategic business development pursuits, industry forums, and client-facing engagements. Champions the development and continuous improvement of service delivery frameworks, technical standards, and operational processes to support scalable, high-quality FCA execution nationally.

Leads and oversees national production operations of the Asset Services
- Facility Condition practice, including supporting accountability for revenue targets, gross profit margin, and overall financial health of the business line.

Exercises senior-level review authority over Facility Condition Assessment reports, ensuring alignment with JREDD quality standards, client-specific protocols, ASTM E2018, and applicable regulatory frameworks.

Establishes and cultivates executive-level client relationships across key accounts, proactively identifying opportunities to expand service scope, resolve escalated issues, and align delivery with clients; evolving portfolio objectives.

Collaborates with the Global Leader of Asset Services to define and implement the strategic vision for the business, including market expansion, service line innovation, and competitive positioning within the broader platform.

Provides support for executive oversight of project management staff nationally, ensuring consistent application of policies, technical standards, and operational procedures across all geographies and service engagements.

Serves as one of the division’s senior subject matter experts in areas including building systems and conditions, MEP, structural, building envelope, seismic risk, and ADA compliance in the context of Facility Condition Assessments.

Drives enterprise-level business development efforts, including leading pursuit strategies, responding to RFPs, and presenting JREDD Asset Services capabilities to JLL Integrated Facility Management (IFM) accounts, JLL Real Estate Management Services (REMS) verticals, institutional clients, and investment managers.

Leads the design, development, and governance of standardized service templates, scope frameworks, and field assessment tools to ensure scalable, repeatable delivery of FCA services.

Actively monitors industry trends, regulatory developments, and emerging best practices to inform service evolution and maintain Asset Service’s technical leadership position.

Provides senior leadership and formal supervision across multiple functional and operational teams within the Asset Services
- Facility Condition…