Volunteer Program Coordinator - Office - Decatur, GA; ADM

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Job Title:

Volunteer Program Coordinator
- Central Office
- Decatur, GA (ADM)

Agency:
Department of Juvenile Justice

Job Requisition

Shift: Not Applicable (United States of America)

Compensation Details: $50,982.94

The Volunteer Services Program Coordinator will lead and support statewide coordination of secure facilities volunteer services programming, events, and initiatives. Reporting to the Director of Victim and Volunteer Services, this position drives the ongoing development of comprehensive statewide recruitment and recognition strategies, volunteer onboarding and training, policy compliance and data monitoring, and community engagement to ensure consistency, accountability, and operational alignment with departmental goals.

This role serves as a key program advisor and technical resource to field‑based Volunteer Resource Coordinators and facility leadership, strengthening program infrastructure through data‑driven analysis, performance monitoring, and continuous quality improvement. The Volunteer Services Program Coordinator conducts complex administrative and operational evaluations, identifies service gaps and systemic trends, and provides strategic recommendations to enhance program effectiveness, statewide alignment, and advise leadership decision making.

Acting as a liaison between facility staff, agency leadership, volunteers, and community stakeholders, the Volunteer Services Program Coordinator advances a culture of service, accountability, and impact. The role requires strategic thinking, project management expertise, stakeholder engagement, strong analytical skills, sound judgment, and the ability to manage multiple initiatives and competing priorities simultaneously. May administer or provide high level support for various projects, grants, contracts, implementation of procedures, and/or any specialized functions.

• Program Development & Strategy Monitors and provides technical assistance in the delivery of volunteer services in compliance with DJJ Policy Chapter 14.3 and 14.5, statewide initiatives, and department goals. Provide oversight and reinforcement of operational procedures, priorities, and role guidance to field-based volunteer coordinators to ensure clarity, consistency, and support programs/services expansion. Identify opportunities for volunteer integration across facility programs, DJJ events, and statewide initiatives.
  
  Evaluate program effectiveness using metrics such as volunteer retention, satisfaction, engagement, and youth impact to make data-driven recommendations for improvement.
• Orientation, Learning & Development Provide ongoing/quarterly/annual training to field-based volunteer coordinators. Facilitate a 90‑day orientation plan for new volunteer coordinators to support development and integration of agency mission, required policy, training, and role expectations. Manage the volunteer approval process, including application intake, background checks, fingerprinting, and training coordination to support timely and efficient volunteer approval. Oversee the volunteer onboarding process, ensuring new volunteers receive comprehensive orientation to enhance their readiness, engagement, and impact.
  
  Maintain standardized training materials, reference guides, and role-specific resources to support volunteer programming/services. Collaborate with facility leadership to align volunteer roles with youth enrichment and facility programming needs.
• Recruitment Strategy & Community Outreach Collaborate with the Director of Victim and Volunteer Services to grow a statewide volunteer recruitment strategy, including measurable benchmarks and targeted goals for rural and under‑sourced facilities. Support the development and execution of strategic…