Flex Nurse- CMA or LPN

Description

At Southeast Cardiology the Flex Nurse plays a versatile and critical role in supporting clinic operations and ensuring high-quality patient care. This position is responsible for a wide range of duties, including triaging patients telephonically, managing medication refills, and completing prior authorizations and other patient-related paperwork. The Flex Nurse also acts as an EMR support liaison, preps charts in advance of visits, and supports physicians and mid-levels with various documentation needs.

This role requires an active CMA or LPN license and is essential for maintaining efficient patient flow and effective communication across all departments.

• Provides nursing care to patients and as delegated by assigned supervisor and/or provider to meet the needs of the patient/family
• Collects data and information to assist the clinical team and/or the provider in patient assessment and care planning which includes but is not limited to:
• Triaging patients telephonically
• Acts as an EMR support liaison and maintains communication logs
• Providing support for non-urgent patient education (e.g., heart failure diets, device instructions, etc)
• Communicating internally & externally through telephone encounters & actions
• Medication Refills
• Follow Up Needs
• Normal Result Reporting
• Reviewing documents
• Reviewing provider schedule and prepping charts in advance of visits
• Tracking incoming consult reports, imaging, and lab results for completion
• Reviewing hospital/clinical records
• Prioritizing tasks
• Completing patient assistance, all FMLA, disability paperwork, prior authorizations, insurance appeals, etc. and communicating with patients
• Delivers care in accordance with the patient care plan, as well as in accordance with policies and procedures of the office
• Participates in teamwork
• Supports mid-levels and physicians with documentation needs; to include, order entry, letters, and referrals
• Effectively and respectfully communicates with other departments of the office
• Demonstrates cardiac related knowledge and appropriately applies knowledge to patient care
• Assisting in closing care gaps and ensuring following up for abnormal findings
• Assisting in the onboarding of new patients
• Demonstrate excellent communication skills (verbal and written) as well as computer/electronic medical record systems skills
• Exhibit an ability to adapt to unpredictable situations within the work setting
• Monitoring clinic pace and flow anticipating delays or issues and assisting where needed
• Independently completes assignments in a timely manner

• Holds/maintains active CMA license or holds/maintains active LPN license, active in Georgia
• Holds/maintains a current MA certification and maintain Basic Life Support (BLS)
• Minimum 1 year of healthcare experience, preferably in outpatient setting with working cardiac knowledge preferred

• Set scheduled 4-day work week
• Comprehensive Medical, Dental, and Vision insurance (effective 1st of the month following 60 days)
• Company-paid Long-Term Disability (60%) and $25,000 Basic Life Insurance
• 6 Paid Holidays:
  New Year’s Day, Memorial Day, 4 of July, Labor Day, Thanksgiving, & Christmas
• PTO accrued at 3.08 hours per paycheck (80 hrs/yr)
• 401k matching program after 1 year worked
• VIP Status at both Southeast Cardiology and Southeast Gastroenterology
• Discounts through Uniforms of America, and the Working Advantage program.