Timberland: Floor Supervisor - Houston Galleria

Supervisor

As a Floor Supervisor, you will lead, develop, and motivate a team of Brand Advocates, ensuring a consistent Best in Class customer experience that aligns with our brand purpose and values. You will partner with the Assistant Store Manager and Store Manager to maximize profitability by ensuring that customer engagement, story‑telling merchandising, operations, and community connection are all consistent and in compliance with company standards.

Additionally, you will create an inclusive environment while ensuring internal and external customers are your top priority.

• Assist in maximizing sales and achieving store target goals by leading an environment of productivity through ensuring the store team has the knowledge and skills to meet store goals for sales and customer engagement.
• Assist in monitoring payroll while protecting the needs of the business.
• Lead and inspire a customer‑centric culture by recognizing and rewarding the team’s successes.
• Be an active brand ambassador within the community through proactively seeking opportunities to engage with customers and support or participate in community initiatives outside the store.
• In partnership with the store manager, provide leadership to ensure thorough training and ongoing development of the store team in customer engagement and all company programs, policies and procedures.
• Partner with the Store Manager in achieving all financial and operational objectives including expense control, loss prevention, store audits, and review of weekly reports.
• Ensure that the store’s inventory integrity is maintained.
• Implement visual merchandise directives and maintain standards consistent with the company brand strategies.
• Ensure compliance and adherence to policies, procedures, and company directives regarding loss prevention, safety and compliance; protect company assets.
• Model behavior that respects the background, experience, and cultural differences of others while upholding the integrity and values of the VF Corporation and the brand.
• Promote an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others.

• 1+ years of store management experience in a fast‑paced, highly engaging retail environment.
• Proven ability to meet and exceed sales results.
• Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.
• Excellent communication skills, both verbal and written.
• Ability to prioritize tasks in a fast‑paced store environment.
• Proven ability to drive results through the store team.
• Willingness and desire to learn and to share knowledge of products, local community, experiences and activities relevant to the store’s customer base.
• Ability and desire to provide a highly engaging customer experience through individual service, conversation and relationship building.
• Excellent decision‑making ability in a fast‑paced environment.
• Detail‑oriented.
• Proficient computer skills including word processing, spreadsheets, and other software programs.
• Preferred: experience in a specialty retail environment, retail footwear/apparel industry experience.
• High School Diploma or GED.
• Physical:
  Operate office equipment and technology; standing required for entire shift; bend, lift, open and move product up to 50 pounds as needed; use ladders for visual merchandising, adjustments and window banner placement.

All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you require accommodations during the application process, please contact us at  VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law.