Inside Sales Specialist - Segment

Technogym is a world-leading brand in wellness and fitness, known for innovative solutions that inspire people to live healthier lifestyles. We are dedicated to excellence, not only in our products but also in the services we provide to our clients and partners. Known all over the world as "The Wellness Company", our goal is to help develop the philosophy of fitness and well-being and turn it into a true lifestyle.

To do so, Technogym provides people with gym equipment of the highest quality, together with other services like content and programs. Technogym’s outstanding fitness products are equally chosen by individuals for their home gym equipment, and by large organizations, professional sports teams, and medical centers for our unmatched quality and reliability. This is partly a direct result of the decades of experience gained as the official supplier to nine Olympic and Paralympic Games, from Sydney 2000 to Milano Cortina 2026.

Anyone choosing Technogym is choosing to train on equipment that is designed for all types of users, from beginners to professional athletes.

Technogym inspires 70million daily users to train using our innovative & engaging solutions for fitness, sport and health
. Established in 1983, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. Move with us for a better world!

We are looking for an energetic and results-oriented Inside Sales specialist who will play a key role in increasing our profitability and sales revenue by delivering a luxury sales experience. In this role, you will play a crucial part in selling Technogym products and services by providing a premium customer experience, understanding the customer’s needs and offering the best solution for their desires.

You will handle all requests from new and/or existing customers and follow up on leads from marketing campaigns by creating a strong interaction (via call/email/chat). This position works on-site at our Jersey City office.

• Guarantee the achievement of quarterly inside sales targets.
• Fulfill lead generation activity aimed at increasing the customer base
• Manage inbound calls, delivering a unique selling experience while understanding customers’ needs and offering the right solution to ensure customer satisfaction
• Manage outbound calls to generate new business opportunities
• Support our Sales team in the field by scheduling visits
• Manage and nurture the CRM Database to ensure the information is accurate and up-to-date
• Collect and share adequate market feedback with the relevant departments
• Oversee the process from order to installation, checking customer satisfaction and upselling additional products or services where applicable

Ideally, you are passionate about working out, enthusiastic and proactive, while also down-to-earth and ethical. You are a driven and consultative salesperson with excellent communication skills and strong teamwork. You are cool-tempered and able to handle rejection.

• 2-3 years’ experience in telesales or another sales/customer service role
• Bachelor’s Degree, ideally with business development experience
• Excellent (phone) sales techniques and communication, interpersonal skills
• Experience in working in a team in sales-oriented environments
• Outstanding negotiation skills with the ability to resolve issues and address complaints and doubts
• Long term customer relationship approach
• Ability to identify process improvements
• Fluency in English
• Knowledge of CRM management
• Interest in and passion for technological evolution and innovation
• Knowledge of Salesforce would be a plus
• Ability to work on-site 5x/week

• Base salary $65,000 - $70,000 commensurate with experience
• Bonus opportunities
• Comprehensive medical, dental, and vision insurance - effective first day of employment
• 401k with company match
• PTO - vacation, sick, and holidays
• On-site gym

We are an equal opportunity employer and value diversity at our company. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.

Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true.