Account Merchandiser

Account Merchandiser (AM)

Organization: Buffalo Rock Company

Website:

Job Department: Retail

Reports to: Retail Sales Supervisor

Work Schedule: May require additional hours not scheduled; must be flexible

Job Type: Regular

FLSA Status: Non-Exempt

Buffalo Rock is an award‑winning Pepsi and Keurig Dr Pepper bottler founded in Birmingham, AL more than 123 years ago. Buffalo Rock manages the best alcoholic and non‑alcoholic beverage portfolio in the country, which includes several beloved global and regional brands. The Account Merchandiser (AM) is a key member of the Retail team responsible for stocking and merchandising beverage products under the Buffalo Rock portfolio.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Exhibit a high level of ethical and moral conduct during all working hours.
• Perform specific activities of the assigned route, including selling new products, incremental displays, additional merchandising space, and promotions.
• Drive to and from customer sites.
• Service all assigned accounts according to Buffalo Rock Standards and based on Franchise Policy for service frequency.
• Develop and maintain positive professional customer relationships.
• Communicate all transshipping activity in accordance with Buffalo Rock policy and procedures.
• Notify ADC and RSS of new accounts in your assigned sales area.
• Notify ADC and RSS of any change to an existing account, including ownership or closure.
• Properly complete all required paperwork to Company Policy and timeline.
• Monitor all assigned accounts for CDA compliance.
• Communicate daily with ADC and RSS regarding product shortages, returns, refused orders, changes to next delivery order, account information changes, or other operational items.
• Achieve required percentage of Strategic Execution Objectives.
• Execute and achieve all account program key objectives.
• Properly rotate all products in accordance with Buffalo Rock Policy and Procedures.
• Ensure pallets, trays, damaged product, and returns are prepared for pick up at each account.
• Assist management in reporting competitive activity, achieving sales goals and metrics, and promoting Buffalo Rock Purpose and Core Values.
• Attend all scheduled meetings requiring your presence and/or participation.
• Adhere to customer policies for vendors or suppliers, including business conduct, legal, delivery, and merchandising policies.
• Perform all other duties as assigned.

• Maintain high ethical conduct at all times, including off‑site functions.
• Engage in continuous self‑improvement, completing all assigned training (web‑based, in‑house, or other).
• Take reasonable precautions to protect the Company from damages, theft, or other liabilities.
• Ensure safety of employees, partners, customers, company property, and customer property.
• Honor and fulfill all business commitments.
• Embody Buffalo Rock’s purpose: “Building brands through legendary service and remarkable people.”
• Live Buffalo Rock’s Core Values:
  Committed to serving our communities;
  Customer success drives our success;
  Integrity matters;
  Obsessed with continuous improvement;
  We care for each other;
  Win the day.

• Safety Awareness – Identify and correct conditions that impact employee safety.
• Diversity Oriented – Work effectively with people regardless of age, gender, race, ethnicity, religion, or job type.
• Accuracy – Perform work accurately and thoroughly.
• Communication, Oral – Communicate effectively with others.
• Communication, Written – Write clearly and concisely.
• Customer Oriented – Attend to customers’ needs while following company procedures.
• Self‑Motivated – Drive internally to perform tasks at highest level.
• Responsible – Be accountable for one’s conduct.
• Organized – Follow systematic methods for task execution.
• Decision Making – Make critical decisions while following company procedures.

N/A

• Subject to working conditions related to each account.
• Conditions may include extreme heat or cold, rain or snow, and long periods outdoors.

Standing, walking, and other movements are typically constant.…