Fleet Manager II

Job Type

Full time

This is an in-office, full-time position located at 2177 Flintstone Drive Suite N-P Tucker, GA 30084.
* Please note this position is not hybrid and will report to a fleet location every day. *

7-day, multiple shift operation which may require “on call” duty at times.

Our Fleet Managers oversee towing operations on a twenty-four (24) basis to ensure prompt, efficient and courteous towing, recovery and emergency roadside service to all customers, clients, AAA and affiliated Club members. As a Fleet Manager, you will also lead a team of Fleet Supervisors, Dispatchers and Drivers to ensure timely completion of daily tasks.

• Increase revenue by servicing existing clients and expand base of commercial towing accounts.
• Analyze and resolve member complaints concerning driver performance.
• Investigate and mediate damage claims.
• Monitor equipment repair or replacement, including the ordering of supplies and verifying payment for all supplies.
• Monitor incentive bonus programs, including compiling data and preparing reports on program performance.
• Update maintenance files, as regulations and rules change, to ensure compliance with Local, State & Federal requirements.
• Interview and hire new employees to join the Fleet team for assigned locations.

• High school diploma or equivalent (GED) required.
• Valid state driver's license with an acceptable driving record and the ability to drive day or night for extended periods.
• Ability to successfully obtain and maintain DOT certification.

• Automotive industry and/or emergency roadside service experience preferred.
• Knowledge of towing procedures, vehicle operations, and equipment maintenance.
• Supervisory skills including scheduling, staffing, budgeting, decision-making, problem-solving, and performance management.
• Ability to interpret contracts and bid documents, with contract negotiation experience.
• College level coursework in Business Administration or a related field.
• Prior Management experience.
• Experience with operating towing equipment.
• Must be 21+ years of age or older.

Works in a temperature controlled office environment with exposure to slightly dirty conditions. Occasional (up to 30% of work time) exposure to temperature extremes.

Must be able to stand/walk, climb/stoop/kneel and lift/push/pull; in order to inspect vehicles and equipment.

Annual salary between $74,860 - $89,000. Pay rate will be determined based on experience and may exceed starting rate.

• Medical plans with multiple coverage options, including HSA eligibility.
• Prescription drug coverage.
• Dental and vision benefits.
• Employee Assistance Program (confidential support services).

• Company-paid basic life insurance.
• Optional supplemental life insurance and dependent coverage.
• Short-term and long-term disability coverage.
• Critical illness, accident, and pet insurance options.

• 401(k) plan to support long-term financial goals.
• 3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either pre or post tax.
• Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting.
• Additional company contribution of 4% of pay each pay day into your account; 100% vested after three (3) years of service.

• Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options.

• Paid Time Off (PTO):
  Accrual-based, increases with tenure, eligible at 90 days of employment.
• Full-time new employees will receive up to 12 PTO days annually; accrual based on start date and may include additional PTO based on role and/or state & local requirements.
• Part-time employee PTO hours are calculated based upon the standard weekly hours the employee is scheduled to work and will accrue at a minimum of 3 hours per month.

• Paid Holidays:
• Full-time employees are eligible for 10 company-paid holidays annually, in addition to 1 mental health day, 2 floating…