Imports Warehouse Lead, Outbound

JOB DESCRIPTION

The Imports Warehouse Lead, Outbound, is responsible for supporting the Warehouse Manager in the daily operations of the outbound import warehouse. This position oversees workflow, ensures operational efficiency, maintains inventory accuracy, and promotes compliance with company policies and safety standards. The Warehouse Lead serves as a resource for import warehouse associates, helping coordinate daily activities while ensuring productivity and quality expectations are met.

• All-In:
  Being Accountable;
  If it's to be, it's up to me.
• People:
  Growing and building partnerships within a family dynamic.
• Future Thinking:
  Innovative and disruptive in our approach.

• Coordinate and oversee daily outbound warehouse operations to ensure timely and accurate order fulfillment.
• Monitor palletization standards to ensure loads are built safely, securely, and according to company specifications.
• Analyze operational dashboards and reports to maintain workflow and address issues as they occur.
• Process invoices, purchase orders, and other warehouse documentation accurately and in a timely manner.
• Coordinate outbound pickups while maintaining effective communication with operations, purchasing, and other departments.
• Operate warehouse equipment, including forklifts, pallet jacks, and other powered industrial equipment, in accordance with company safety policies.
• Perform order selection, proper labeling, staging, loading, and inventory movement as needed.
• Utilize Microsoft Office Suite and warehouse management systems to maintain records, generate reports, and communicate operational updates.
• Assist with inventory control, cycle counts, and discrepancy resolution.
• Train, coach, and provide guidance to warehouse associates on proper procedures, productivity expectations, and safety practices.
• Monitor employee performance and communicate concerns or improvement opportunities to the Warehouse Manager.
• Ensure compliance with all company policies, OSHA regulations, and warehouse safety standards.
• Maintain a clean, organized, and safe work environment.
• Assist with special projects and perform other duties as assigned.

• A high level of professionalism and confidentiality is crucial to this role
• Establish and maintain effective working relationships with staff, department leaders and executive leadership with the purpose of:
• Always being approachable
• Being known as a trusted resource for knowledge and guidance
• Desire to deliver excellence
  - Always looking for the very best product in what we do
• Living Above the Line
  - Exhibiting ownership, accountability and responsibility
• Engaged
  - Ensuring we all care about MBG and the work we do, from the top - down
• Responsive
  - We do what we say in a timely manner
• Respected
  - As professionals, we are known for accuracy in all we say and do
• Confident
  - Trust in our ability to be successful and make good decisions

• Demonstrates a readiness to take on tasks and work efficiently.
• Works quickly to move products, meet deadlines, and handle daily responsibilities.
• Maintains focus during fast-paced operations.

• Ensures accuracy in inventory management, order picking, and shipping processes.
• Regularly checks work to minimize errors and maintain quality standards.

• Understands the importance of timely and accurate order fulfillment for internal and external customers.
• Strives to exceed expectations by delivering quality service.
• Addresses customer needs and handles issues promptly when required.

• Quickly identifies issues in inventory, equipment, or workflow and implements effective solutions.
• Takes initiative to resolve problems before they escalates.
• Thinks critically to streamline operations and improve processes.

• Works collaboratively with colleagues to meet shared goals and complete tasks.
• Maintains clear communication and offers assistance when other teams/departments need support.
• Builds strong relationships to ensure a cohesive team environment.

• Physically capable of frequently lifting products weighing 1-75 lbs, with occasional lifts up to 100 lbs. Must be able to reach heights of up to 72 inches, and perform constant bending, twisting, and standing for extended periods while operating equipment and retrieving items from lower shelves.
• Strong problem-solving skills with a hands-on approach to tasks.
• Ability to work both independently and collaboratively within a team.
• Excellent communication skills.
• Ability to safely operate forklifts and pallet jacks.
• Willingness to learn and adapt in a fast-paced environment.
• Capability to work in non-temperature-controlled warehouse settings or delivery field environments.

• Must be at least 18 years of age.
• Previous experience working in a warehouse environment.
• Familiarity with warehouse operations and procedures.
• Forklift experience is a plus
• Proficiency in Microsoft Suite
• Must be able to pass a…