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Reception Center Agent

Job in Columbus, Bartholomew County, Indiana, 47201, USA
Listing for: Columbus Auto Group
Full Time position
Listed on 2026-09-04
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support, Customer Service Rep, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 15 USD Hourly USD 15.00 HOUR
Job Description & How to Apply Below
Position: Reception Center Agent - Columbus Auto Group

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Reception Center Agent - Columbus Auto Group

Columbus, IN, US

3 days ago Requisition

Salary Range: $15.00 To $15.00 Hourly

Reception Center Agent

This entry level position is perfect for anyone interested in developing lifelong skills in customer service, professionalism, critical thinking and problem solving. In doing so, they will create a strong foundation if interested in a career in Automotive Sales or Service.

The Columbus Auto Group Reception Center Agent has many important responsibilities including, but not limited to:

  • Answer inbound calls for all dealerships in the group
  • Connect callers to the appropriate department or individual
  • Provide detailed messages for missed calls
  • Schedule all service appointment requests
  • Respond to OnStar alerts by contacting customers regarding the maintenance suggested, and scheduling the service appointment.
  • Service Reminders for newly purchased customers to schedule and return for their first maintenance.
  • Answer inbound calls for all dealerships in the group
  • Connect callers to the appropriate department or individual
  • Provide detailed messages for missed calls
  • Schedule all service appointment requests
  • Confirm next day Service Appointments
  • Respond to OnStar alerts by contacting customers regarding the maintenance suggested, and scheduling the service appointment.
  • Service Reminders for newly purchased customers to schedule and return for their first maintenance.

Requirements:
Pleasant, organized, coachable.

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