Training Specialist

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• Bachelor’s Degree from a four-year college or university preferred, or three or more years of related experience and/or training; equivalent combination of education and experience
• Must be proficient in Microsoft Office:
  Excel, Outlook, Power Point and Word
• Strong written and verbal communication skills
• Must possess strong attention to detail
• Must be self-motivated to accomplish all assigned duties in a set timeframe
• Exhibit flexibility in accepting direction with regards to processes or presentations
• Must be able to maintain a positive team attitude and professional demeanor at all times

Requirements

• Bachelor’s Degree from a four-year college or university preferred, or three or more years of related experience and/or training; equivalent combination of education and experience
• Must be proficient in Microsoft Office:
  Excel, Outlook, Power Point and Word
• Strong written and verbal communication skills
• Must possess strong attention to detail
• Must be self-motivated to accomplish all assigned duties in a set timeframe
• Exhibit flexibility in accepting direction with regards to processes or presentations
• Must be able to maintain a positive team attitude and professional demeanor at all times

Physical Demands

• Ability to communicate verbally and in writing
• Ability to sit, talk and hear
• Ability to operate a computer
• Ability to lift items that may weigh between 40 – 50 pounds
• Ability to travel to store locations as needed The physical requirements described herein are essential functions of this job.

The Company complies with all federal, state, and local laws concerning the employment of persons with disabilities, including providing reasonable accommodation to qualified individuals with a disability so they can perform the essential functions of a job unless doing so creates an undue hardship.

Job duties may change with or without notice.
* Additional

Job Description

Position Summary

The Training Specialist will take ownership of the Centralized Employee Training Program facilitation to all newly hired employees. This training consists of professional classroom instruction in regards to restricted sales, policies, procedures, and excellent customer service skills. The Training Specialist will also facilitate hands-on training through role play to assist newly hired employees in their understanding of the Point of Sale register system, handling customer complaints, etc.

The development of new hires into Super Merchants should be the Training Specialist primary goal. The Training Specialist will stay informed on new Policies and Operational Procedures, and update training curriculum accordingly. Effective collaboration with store managers, market managers and the regional director of operations will be essential in succeeding in this role.

Essential Job Functions

• Manage the receipt of enrollment forms from store managers in order to schedule newly hired employees for training class
• Comply with federal, state and local requirements by studying existing and new legislation; enforce compliance requirements and advise management on needed action
• Assist in Company rollouts of any new programs and/or systems
• Coordinate second interviews for the recruiter to assist with the centralized hiring model
• Support the development and implementation of training materials as determined by Heartland initiatives
• React to feedback on training from associates, store managers, market managers and the regional director of operations
• Maintain a clean and welcoming training room.

Circle K is an Equal Opportunity Employer.

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Click below to review information about our company's use of the federal E-Verify program to check work eligibility:

In English

In Spanish Seniority level

• Seniority level
  
  Entry level

Employment type

• Employment type
  
  Full-time

Job function

• Job function
  
  Human Resources
• Industries Retail

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