Sr. Business System Analyst; Personal & Business Banking Technology
Listed on 2026-02-07
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IT/Tech
IT Business Analyst, Business Systems/ Tech Analyst -
Business
Business Systems/ Tech Analyst
Overview
Sr. Business System Analyst (Personal & Business Banking Technology) – Apex Systems is a global technology services firm with an opening for a Sr. Business System Analyst (Personal & Business Banking) with our enterprise client, a Top 5 Bank.
Job#: 3021054
Term: 6‑month contract to start with a strong likelihood of long‑term extension
Location: Downtown Toronto (Hybrid – in office Thursday)
LOB: Personal & Business Banking – Technology
Reporting to: Senior Manager Business Analysis (EDB & Lending) & Director - Portfolio Delivery Management
Responsibilities- Investigates and identifies strategies to optimize business operations and services, and inform business decisions. Defines business requirements to inform technology build and operations by sourcing and analyzing relevant data, reviewing and documenting business processes and collaborating with business stakeholders. Sources business and market data to evaluate the effect of projects on business results. Assesses the efficiency and performance of technology (software, hardware and the wider IT system) to deliver expected business results.
Identifies and analyzes malfunctions, system workflow, and troubleshoots issues raised by business. - Elicits requirements and analyzes feasibility to ensure solutions/initiatives achieve the expected business outcomes.
- Supports various project teams across the project lifecycle to ensure development is aligned with the business requirements.
- Develops informative, coherent, and usable project documents (project artifacts) for multiple stakeholders covering functional and non-functional business requirements.
- Applies depth of domain & functional expertise for the assigned portfolio to drive the expected business value.
- Breaks down strategic problems, analyzes data and information to provide insights and recommendations.
- Builds test cases to validate business requirements and End-User Testing results.
- Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
- Provides specialized consulting, analytical and technical support.
- Exercises judgment to identify, diagnose, and solve problems within given rules.
- Works independently and regularly handles non-routine situations.
- Broader work or accountabilities may be assigned as needed.
Foundational level of proficiency:
- Agile Delivery and Development
- Data analysis
- Learning Agility
Intermediate level of proficiency:
- Process improvement and optimization
- Organization process optimization
- Business architecture frameworks
- Stakeholder Analysis and Management
- Digital Fluency
- Systems Thinking
- Verbal & written communication skills
- Collaboration & team skills
- Analytical and problem solving skills
- Data driven decision making
Advanced level of proficiency:
- Business requirements definition and analysis
- Insights development and reporting
- Application functional design
- Functional Analysis
- Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience
- Deep knowledge and technical proficiency gained through extensive education and business experience
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.
Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you require accommodation in using our website for a search or application, please contact our Employee Services Department.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. We value innovation, collaboration, and continuous learning, and offer resources, training, certifications, development opportunities, and a comprehensive benefits package. Our awards include Clearly Rated’s Best of Staffing in Talent Satisfaction (US) and Great Place to Work in the UK and Mexico.
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