District Technology Specialist

Purpose Statement

The District Technology Specialist manages the technical health of the district's enterprise operations. This role combines high-level system administration with dedicated, professional support for district leadership.

• Systems Administration:
  Manage and optimize Google Workspace and Microsoft 365 environments to ensure seamless district-wide operations.
• Excellent Tech Support:
  Provide dedicated technical support for district-level administrative offices to ensure business continuity.
• Account & Identity Management:
  Manage the creation, maintenance, and deactivation of user accounts and permissions to ensure staff and students have the appropriate access.
• Endpoint Management:
  Lead the deployment and management of desktop images, mobile devices, and endpoint security across all district hardware.
• Hardware Operations:
  Handle advanced hardware diagnostics and repairs for district devices that require a deeper level of technical expertise.
• Technical Lead for Building Techs:
  Serve as the primary point of contact for Building Technicians when they encounter complex issues that require specialized knowledge or elevated permission.
• Digital Assessments:
  Manage the systems and applications required for local and state online testing to ensure a stable environment for students and staff.
• Documentation & Resources:
  Develop clear, practical "how-to" guides and videos for both technical staff and general users.
• Advanced Troubleshooting:
  Stay current with evolving technology standards to effectively diagnose and resolve complex issues across a diverse range of hardware and software.
• Operational Initiative:
  Takes ownership of the district's technical environment, proactively researching and recommending improvements to current workflows and processes.
• Other duties as assigned

• Knowledge of Intune, Google Admin, and Windows/Chrome OS.
• Experience with Power Shell is a plus.
• Incident
  
  IQ, Adobe, JAMF system management.
• Strong interpersonal skills are required.
• Ability to coordinate multiple technical projects at once while meeting strict deadlines.
• High levels of initiative by identifying system inefficiencies and implementing solutions before they impact end-users.
• Must maintain absolute discretion regarding student and employee data.

• Works in standard office and school building environments
• Occasionally works in confined areas (wiring closets) or other service areas of school building
• Occasional lifting, carrying, pushing and/or pulling 40-50lbs; some walking and standing may be required when traveling to customer locations and while working at a user workstation to resolve problems. Generally, the job requires 65% sitting, 20% walking and 15% standing.
• Occasional work on a ladder or lift to repair, remove, or install equipment

• Education:
  
  A 2-year technical degree (or equivalent coursework/experience).
• Experience:
  
  At least 3 years in a technical support or systems admin role.
• Certifications:
  
  A+, Network+, or similar industry credentials are preferred.

• 260 Days/12 Paid Holidays
• Vacation time
• 40 hours per week
• Full Benefits
• Grade 20 on Classified Staff Salary Matrix
• Starting Salary -$28..9-33.89 based on experience
• An additional $1 per hour will be paid from referendum funds
• Other conditions and stipulations as listed in the Classified Staff Handbook

Hiring Manager: Anastasia Martindale -