Center Director

Position Title:

Center Director
- Bartholomew County

Department:
Client Services

Accountable To:
Executive Director of Client Services

FLSA Status:
Non-exempt/ Full-time (36 Hours per week)

Results Statement: I am accountable for producing the following results:

• Oversee the day-to-day operation of a Clarity center, implementing approved policies and procedures and managing all volunteers and programs necessary to meet client needs.

Make prayer an integral part of the day-to-day operation of the center

Review client files, client advocate summaries, and offer suggestions and encouragement to volunteers

Oversee record-keeping and effective follow-up of clients by volunteers

Oversee scheduling of volunteers

Handle routine business calls that don’t require Client Services Directors’ assistance

Interact with Sr. Director of Client Services to relate client or staff needs, progress of center, problems, and goal setting and implementation

Complete and submit monthly reports and information required by Executive Director

Maintain records and receipts for credit card expenses and complete a monthly expense report

Job training and ongoing education to stay up to date on center issues and communicate and train those issues to volunteers when needed

Maintain the Center appearance to keep it professional

Find solutions to overcome barriers and hurdles of day to day operations

Complete a minimum of 2 intentional, direct, and live contacts per month with community agencies and 1-2 connections with churches or pastors

Maintain a working relationship with agencies, physicians, churches and organizations that refer clients or accept referrals from CLARITY

Represent CLARITY to pastors and churches regarding support ministries and volunteer matters to support ministries and volunteer coordination.

Represent CLARITY to pastors, churches and organizations through meetings and speaking engagements as requested

Participate and assist in fundraising activities if requested

Oversee all non-medical services provided to clients

Provide non-medical services for clients when client advisors are not available

Maintain and update referral resource lists for volunteers and client use

Inform the Executive Director about needed educational materials and resources for client and volunteer use

Spend at least 6-8 hours a week covering lifelead

Assist in recruiting, selecting and interviewing possible volunteers. Follow volunteer recruiting guidelines as set forth by Executive Director

Provide volunteer training for receptionists, client advisors and other volunteers and assist in volunteer in-services or additional volunteer training as requested.

Provide necessary supervision of volunteers who begin in-center training and orientation

Develop and nurture volunteers to follow center policies and procedures

Be available to communicate with volunteers for information, questions and assistance

Assess in an ongoing manner the performance of volunteers and follow biblical principles for confrontation when the need arises

Assess a volunteer’s effectiveness and provide feedback

Attend regular organizational meetings of CLARITY

Agree to follow and stay current on the Employee Handbook and Client Services Staff and Volunteer Policy and Procedures Manual.

Agree to attend all educational and medical training as required.

Perform other job-related tasks as assigned by the Executive Director

• Preferred, but not required
  - Bachelor’s degree in ministry or a social service
• Exhibits a strong commitment and dedication to the pro-life position and sexual purity
• Has one year of experience as a volunteer in some ministry capacity
• Has two years of experience in a helping profession in a position requiring management experience or equivalent
• Demonstrated leadership and decision-making capability
• Ability to achieve goals and align interests through cooperation and collaboration with other groups and cross-functional teams, even where no direct reporting relationship exists.
• Demonstrated ability to exercise sound judgment and maintain…