Account Management Specialist

We are looking for a talented Account Management Specialist to join our team specializing in sales for our Cummins’ business in Columbus, IN.

In this role, you will make an impact in the following ways:

• Build and maintain strong customer relationships by supporting the account team in understanding customer needs and delivering a consistent, positive customer experience.
• Coordinate and support customer visits, negotiations, and ongoing communication to ensure alignment across all touchpoints.
• Curate and organize customer‑specific data and insights that clearly articulate Cummins’ value and benefits.
• Provide timely information and analysis to support contract negotiations, implementation, and account execution.
• Serve as the voice of the customer internally, championing customer needs to drive stronger relationships and long‑term value.
• Enable revenue growth by supporting account strategies, identifying new business opportunities, and contributing to cost‑reduction initiatives.
• Maintain accurate sales forecasting, reporting, and CRM data to track progress against revenue, share, and receivables targets.
• Collaborate with internal stakeholders to balance inventory, service, and delivery capabilities with customer expectations while executing the Cummins Sales Process.