FE Truck Scale Operator

The Truck Scale Operator (TSO) reports to the Facilities & Operations Supervisor or the Terminal Operations Manager. The TSO is responsible for weighing and grading incoming scrap loads, operating in-bound and out-bound scales, directing customers to the appropriate areas for unloading, facilitating payment for in-bound material while ensuring compliance with the company Health, Safety, and Environmental standards. The TSO may also communicate the pricing of materials with production crews and customers.

The TSO should possess knowledge of metals identification and grading according to ISRI specifications, as well as delivering exceptional customer service.

This position operates within well-defined parameters. The primary goal is to achieve excellence in all facets of the position, providing the highest quality product safely, effectively, and efficiently to decrease accidents and errors while increasing profits.

Essential Functions:

• Strictly adheres to all Metals Recycling Business Health, Safety, and Environmental standards.
• Provides a safe environment for all employees, customers, and visitors.

• Assist current and potential customers with questions regarding pricing and types of materials accepted, maintaining account contacts to promote customer service.
• Coordinate with office personnel to ensure accurate and timely documentation of all purchasing transactions.
• Conduct scale operations and evaluate incoming products: identify contents of each load, operate the incoming scale to determine weight, and direct customers to appropriate areas for unloading.
• Operate outgoing scale: identify commodity codes and compute ticket totals for payment.
• Complete all appropriate DMV forms for all cars that enter the yard within the required time frame.
• Communicate scrap quality and acceptance procedures to customers, ensuring strict compliance with current regulations and policies.

• Test in and out-bound scales for accuracy and report all equipment malfunctions to the appropriate supervisor.

Internal Control Responsibilities:

Supports the Company’s Internal Control process which includes understanding, communicating, and complying with defined internal controls, as well as suggesting modifications to the policies, procedures, and controls to better relate to the business.

Communicates upward about problems in operations, noncompliance with the code of conduct, or other policy violations or illegal actions.

Supervisory Responsibility:

This position does not encompass any supervisory responsibilities.

Interpersonal Contacts:

Direct contact with Facilities & Operations Supervisor, Terminal Operations Manager, Commercial department, customers, and operations production employees. Face-to-face, electronic, and radio communication is required daily.

Job Conditions:

This position is regularly exposed to all weather conditions. Physical hazards such as noise, fumes, and dirt are present due to the equipment, machinery, and scrap as found throughout the scrap yard. Safety shoes, hearing protection, respirators, face shields, and additional personal protective equipment must be worn to eliminate risks associated with these hazards. Travel is not required for this position.

Handling multiple issues regarding safety and maintenance increases pressure. Workload may be unpredictable, and pressure can be substantial during peak times. Critical deadlines require considerable adaptability. Disturbances of workflow and/or irregularities in work schedule are expected and occur intermittently. Extra hours may be required, sometimes on weekends, weekdays, and holidays.

Physical Activities Required to Perform Essential Functions:

Ability to lift and carry up to 50 pounds occasionally; crouch or bend at the knees occasionally to increase visibility; climb vertical steps occasionally; stoop or bend at the waist occasionally to increase visibility; reach at arm's length frequently or overhead occasionally; twist and turn at the neck and trunk; walk frequently on uneven ground; sit or stand continually; communicate by speech and hearing continually.

Visual acuity is needed for close detail work. Mental dexterity is needed as the TSO will work independently while demonstrating attention to detail and continuous awareness.

Qualifications:

• High School diploma or GED Certification preferred. Minimum of 3 to 5 years of experience in a similar role or scrap industry preferred.
• Ability to develop and maintain constructive and cooperative working relationships with customers and other employees required.
• Mathematical and problem-solving skills, basic negotiation skills, attention to detail, and basic typing skills required.

PLEASE NOTE:

The above statements are intended to describe the general nature and level of work performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.

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