Bilingual Client Relationship Consultant ; Banker Columbus, NE

U.S. Bank is seeking a Client Relationship Consultant. The role requires business‑level proficiency in Spanish and English and a commitment to a digital‑first mindset. The Consultant will build and nurture relationships with customers through multiple channels, including in‑person, by appointment, and virtually.

Builds and fosters relationships with clients through proactive outreach and follow‑up, asking questions and learning about their financial needs and banking channel preferences.

Identifies solutions for new and existing clients based on their needs, effectively engaging and communicating with clients.

Maintains a working knowledge of consumer and business banking products and services, including digital products and services.

Provides a consistent optimal client experience, includes greeting clients and processing basic transactions.

Develops collaborative partnerships with branch team members and partners to best serve clients.

Opens new consumer and business accounts, completes service requests and submits credit applications.

Proactively educates clients on emerging and self‑service digital products and services to assist with meeting their financial needs.

Leverages available resources and technologies to optimize the client experience and serve clients with operational excellence and accuracy.

This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation

Z. Failure to meet or maintain any of the NMLS registration requirements may result in rescission of offer or termination of employment.

• High school diploma or equivalent.
• Typically a minimum of four to five years of job‑related, retail banking experience or a combination of experience and commensurate training.
• Bilingual ability to read, write, and speak in business‑level proficiency of Spanish and English.

• Proven ability to build and foster relationships with clients through proactive outreach and follow‑up.
• Ability to effectively engage and communicate with clients.
• Thorough knowledge of applicable bank and branch policies, procedures and support systems.
• Thorough knowledge of all retail products and services.
• Proven customer service and interpersonal skills.
• Experience in participating in sales campaigns/promotions.
• Experience with using and demonstrating digital products and self‑service technologies.
• Ability to explore and identify a customer’s true needs while leveraging a digital first mindset.
• Demonstrated advanced level of proficiency in making appropriate recommendations that meet customers’ needs both reactively and proactively.
• Experience in the financial services industry preferred.

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short‑term and long‑term disability
• Pregnancy disability and parental leave
• 401(k) and employer‑funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify Adopted by U.S. Bank in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet‑based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase, 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $21.94 - $26.82.

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. Certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.