Member Retention & Guest Experience Lead
Listed on 2026-09-30
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Customer Service/HelpDesk
Customer Success Management
The Salvation Army Omaha Kroc Center is seeking a dynamic Member & Guest Services Retention Specialist to design, manage, and implement strategies that maximize retention of existing Kroc memberships. This role focuses on customer engagement, complaint resolution, and cross-sale opportunities while supporting daily operations of the Member Services Department.
You will lead retention analysis, develop annual plans with membership leadership, train staff, and ensure best practices across centers.
For the Member Retention & Guest Experience Lead position at tsainternal, we are reviewing applications now.
We have an opening for a Member Retention & Guest Experience Lead in NE, United States within Management & Operations, Sales.
This role, Member Retention & Guest Experience Lead at tsainternal, could be your next move.
Are you ready to take on the Member Retention & Guest Experience Lead role at tsainternal?
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