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Senior CSM Leader: Premier Accounts & AI Adoption

Job in Columbus, Platte County, Nebraska, 68602, USA
Listing for: Relativity
Full Time position
Listed on 2026-09-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 100000 - 150000 USD Yearly USD 100000.00 150000.00 YEAR
Job Description & How to Apply Below

Relativity is seeking a Lead Customer Success Manager to oversee Premier Tier accounts, guiding the full customer outcomes and ensuring high-quality program delivery. You will coordinate cross‑functional teams, including TAMs and Adoption Services, to drive renewal business cases and measurable value.

You will serve as the methodology leader for the CSM team, coaching peers on VO quality, AI governance, and executive engagement.

For the Senior CSM Leader:
Premier Accounts & AI Adoption position at Relativity, we are reviewing applications now.

Join Relativity and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Senior CSM Leader:
Premier Accounts & AI Adoption role at Relativity, based in NE, United States.

We are looking to fill the Senior CSM Leader:
Premier Accounts & AI Adoption position at Relativity in NE, United States.

Position Requirements
10+ Years work experience
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