Slot Attendant

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission: “Create the Extraordinary"

Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”

Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

The Slot Attendant provides fast, friendly, and knowledgeable service to guests on the slot floor. This role assists players with machine operation, resolves minor technical issues, processes jackpots and payouts, and ensures a positive gaming experience. Slot Attendants help maintain game integrity, support slot operations, and deliver exceptional guest service in a high‑energy environment.

• Actively patrols assigned sections looking for opportunities to surprise and delight guests,While, enhancing guest’s slot entertainment experience by creating a fun, high-energy environment through the celebration of slot wins and building players’perception of luck
• Displays attentive, upbeat, and enthusiastic behavior during each“Moment of Truth” interaction throughout the shift
• Develops customer loyalty by delivering unparalleled guest interactions as directed bycompany trained initiatives
• Clearly communicates functionality of Slot Floor (i.e.,Fast Cash - ticket in/ticket outs
• Responds to the right customers in the right order for service requests including slot dispatch, slot candle lights, radio, and customers while meeting or exceeding department service standards
• Verifies and countersigns hand paid jackpots
• Resolves guest complaints through the use of“Service Recovery”with a sense of urgency and empathy with approved levels of authority
• Keeps slot areas clean, secure, and well maintained

Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same

Presents oneself as a credit to the Company and encourages others to do the same

Performs all other related and compatible duties as assigned

• Must be 19 years of age or older
• Must be able to speak, read, and write the English language
• Must be able to obtain and maintain a Nebraska Racing & Gaming license

HS Diploma or GED required

• Must have strong oral and written communication skills including tact when dealing with difficult customers
• Constant public contact with frequent interruptions
• Basic computer skills required, mustdemonstratea high levelof technical proficiency
• Must be able to add, subtract, and multiply large amountsof money at a rapid andaccuraterate.
• Must present a professional, well-groomed appearance

Courteous, friendly, outgoing personality is essential

Good organizational skills required

Excellent attention to detail and a high level of accuracy required

Ability to maintain extremely confidential information

ADDITIONAL REQUIREMENTS

Ability to push and pull up to 50 pounds

Ability to lift and carry objects up to 30 pounds

Ability to bend, stoop, twist, reach, and kneel repetitively

Must be able to work from a standing position and/or walking motion for extended period

Must have manual dexterity

Must be able to work in an environment subject to variable temperatures,bright flashing lights,and loud noise

Flexible to work various shifts to include days, evenings, nights, weekends, and holidays

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers,…